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Evidence of Records and Practices Sought From Websites that Sell Private Cell Phone Records

Florida, Texas operators identified, contacted

WASHINGTON - House Energy and Commerce Committee leaders today demanded answers from operators of Internet sites like "phonebust.com" and"datafind.org" that offer criminals, stalkers and any other paying customer the detailed records of a person's private calls made on cellular, wire line or Internet-based phones.

The requests for information were sent by Energy and Commerce Committee Chairman Joe Barton, R-Texas; the committee's ranking member, U.S. Rep. John Dingell, D-Mich.; Oversight and Investigations Subcommittee Chairman Ed Whitfield, R-Ky.; and the subcommittee's ranking member, U.S. Rep. Bart Stupak, D-Mich. They mark the first stage of an investigation by the subcommittee, which also has the power to subpoena records and testimony when it encounters uncooperative witnesses.

The full committee held a hearing on the matter on Wednesday and Chairman Barton has pledged to swiftly advance bipartisan legislation to make such transactions explicitly illegal. Barton also announced at the hearing that inquiries would be made quickly with the Web site operators. "I can only guess at the excuses that will be offered by people who profit by engaging in an obvious fraud, by invading personal privacy and by assisting criminal behavior," he told the committee Wednesday.

In today's letters, Barton and the three other lawmakers wrote, "It is very disconcerting that certain online data broker companies are exploiting consumers' personal records and selling the information to whomever pays for the records. With the exception of the legitimate activities of law enforcement authorities, who in any event have legal means for acquiring such information, we struggle to find any ethical justification for marketing this data."

Letters were sent to Steven Schwartz, director of First Source Information Specialists, Inc., of Tamarac, Fla., which manages the datafind.org, locatecell.com, celltolls.com, and peoplesearchamerica.com sites; and Patrick Baird, director of PDJ Services of Granbury, Texas, which manages phonebust.com. The deadline for responding is Feb. 17.

The committee seeks the following information:

  • Detailed company records, including annual gross and net revenue, the identities of top customers, a description of services provided and a list of all business/Web sites with which they are affiliated;
  • All methods used by the companies to acquire the information they sell over the Internet, including whether or not employees pose as telephone company customers in order to seek account information for buyers (a practice known as "pretexting");
  • The legal basis, if any, that exists for their business;
  • All records related to any inquiries by law enforcement or regulatory officials; and
  • An explanation of whether any effort is made to obtain consent from consumers before selling their account data or to notify them after their records have been procured or sold.

The full letters to Schwartz and Baird are attached and also are available at http://archives.energycommerce.house.gov/108/letters/letters.htm. The primary text of the letters follows:

Mr. Steven Schwartz
Director
First Source Information Specialists, Inc.
7361 Granville Drive
Tamarac, FL 33321

Dear Mr. Schwartz:

We write to request information relating to the business activities of First Source Information Specialists, Inc. (First Source). It is our understanding that First Source owns and operates several "data broker" Web sites, including datafind.org, locatecell.com, celltolls.com, and peoplesearchamerica.com. According to numerous press reports, many data broker Web sites acquire and sell consumers' personal cell phone records and other personal data, without the knowledge or consent of the owners of those cell phone numbers. Even cell phone roaming records are being sold, giving purchasers not only the numbers called, and their dates and times, but also the city and state from which those mobile calls were made.

In light of these disturbing press reports, the Committee on Energy and Commerce, pursuant to its jurisdiction over telecommunications, the Internet, consumer protection, and interstate commerce, has commenced an investigation of these activities to determine exactly how this data is being acquired and sold.

According to your Internet Web sites, and the Web sites of other companies that sell such information, various components of an individual's personal profile and activities, including cell phone records, are for sale. For example, for a relatively modest fee, a purchaser can get access to: itemized incoming and outgoing call logs for cell phone numbers, landline numbers, or voice-over-Internet-protocol (VOIP) numbers; unpublished phone numbers; addresses; and other personal data - without any notice to and consent by the owners of those numbers.

In essence, within literally a matter of hours, someone who purchases such information from a data broker Web site can gain unauthorized access to an individual's daily calls and contacts, home and billing addresses, and other valuable confidential information. It is very disconcerting that certain online data broker companies are exploiting consumers' personal records and selling the information to whomever pays for the records. With the exception of the legitimate activities of law enforcement authorities, who in any event have legal means for acquiring such information, we struggle to find any ethical justification for marketing this data.

Thus, in an effort to learn more about First Source's business and activities related to the sale of cell phone records and other personal data, we are writing to you today to seek additional information to assist with this review. We request that, pursuant to Rules X and XI of the U.S. House of Representatives, you provide the following records and information detailed below on or before Friday, February 17, 2006:

  1. Describe the services that are provided by First Source.
  2. List and describe all businesses (including Internet Web sites) owned by, associated with, or otherwise related to, First Source that sell consumer cell phone records and other personal data. Along with the description of each such business, provide: 1) a description of the services offered by the business; 2) the date the business was founded or purchased, and if purchased, from whom; 3) a list of all individuals who have an ownership interest in the business; 4) a list of the names and contact information for all corporate officers and executives, including telephone numbers and email addresses; 5) a list of the names of all individuals employed or otherwise compensated for his services by the business; 6) the physical location and address of the business' headquarters and all other places of business; and, 7) the annual gross and net revenue generated by the business for each calendar year since its inception.
  3. List and describe in detail all methods by which First Source (and any of its related businesses) acquires the personal cell phone records and other data associated with a given cell phone number.
  4. Do the employees of First Source (or any of its related businesses) pose as customers seeking information about their own accounts ("pretexting") to obtain the data being purchased by a First Source customer? Does First Source (or any of its related businesses) obtain access to cell phone company databases through computer hacking, impersonation of phone company employees or government agents, or other unauthorized and fraudulent means?
  5. List all individuals or businesses that provide First Source (or its related businesses) personal cell phone records and other data associated with a given cell phone number. For each individual or business, describe the nature of the relationship with First Source (or its related businesses), the compensation arrangement with First Source, and the amount or type of compensation provided by First Source.
  6. For First Source and each of its related data broker businesses or Web sites, list the names of all employees, agents, consultants, and other individuals who work for or provide services to the company or Web site.
  7. Has First Source conducted, through an examination by either in-house or outside counsel, an analysis of the legal implications and risks of acquiring and selling the personal cell phone records and other data associated with a given cell phone number? If so, provide a copy of all such legal opinions provided to, or produced for, First Source or its related businesses.
  8. By calendar year since 2000, list the names of the top 20 customers, by revenue, for each of First Source's data broker Web sites. With each customer listed, and for each calendar year, provide the total dollar amount paid by the customer to the data broker.
  9. All records related to the methods by which First Source and its related data broker Web sites procure and sell telephone records, including but not limited to all contracts regarding such procurements.
  10. All records related to any inquiries by law enforcement or regulatory officials regarding the procurement and sale of telephone records.
  11. All company policy guidelines, employee manuals, or other instructions regarding the procurement and sale of telephone records, and all records related thereto.
  12. Do First Source and its related data broker Web sites obtain the consent of the owner of a phone number prior to procuring and selling records related to that phone number? Do First Source and its related data broker Web sites ever notify the owner of a phone number that his records have been procured and sold? If yes, describe when and why.

Additionally, Committee investigators will be contacting you within the next week to arrange interviews with you and other company officers and employees.

Sincerely,

Joe Barton
Chairman
Committee on Energy and Commerce

John Dingell
Ranking Member
Committee on Energy and Commerce

Ed Whitfield
Chairman
Subcommittee on Oversight and Investigations

Bart Stupak
Ranking Member
Subcommittee on Oversight and Investigations

 

Mr. Patrick L. Baird

Director
PDJ Services
1030 East Highway 377 #110-360
Granbury, TX 76048

Dear Mr. Baird:

We write to request information relating to the business activities of PDJ Services. It is our understanding that PDJ Services owns and operates a "data broker" Web site named phonebust.com. According to numerous press reports, many data broker Web sites acquire and sell consumers' personal cell phone records and other personal data, without the knowledge or consent of the owners of those cell phone numbers. Even cell phone roaming records are being sold, giving purchasers not only the numbers called, and their dates and times, but also the city and state from which those mobile calls were made.

In light of these disturbing press reports, the Committee on Energy and Commerce, pursuant to its jurisdiction over telecommunications, the Internet, consumer protection, and interstate commerce, has commenced an investigation of these activities to determine exactly how this data is being acquired and sold.

According to your Internet Web site, and the Web sites of other companies that sell such information, various components of an individual's personal profile and activities, including cell phone records, are for sale. For example, for a relatively modest fee, a purchaser can get access to: itemized incoming and outgoing call logs for cell phone numbers, landline numbers, or voice-over-Internet-protocol (VOIP) numbers; unpublished phone numbers; addresses; and other personal data - without any notice to and consent by the owners of those numbers.

In essence, within literally a matter of hours, someone who purchases such information from a data broker Web site can gain unauthorized access to an individual's daily calls and contacts, home and billing addresses, and other valuable confidential information. It is very disconcerting that certain online data broker companies are exploiting consumers' personal records and selling the information to whomever pays for the records. With the exception of the legitimate activities of law enforcement authorities, who in any event have legal means for acquiring such information, we struggle to find any ethical justification for marketing this data.

Thus, in an effort to learn more about PDJ Services' business and activities related to the sale of cell phone records and other personal data, we are writing to you today to seek additional information to assist with this review. We request that, pursuant to Rules X and XI of the U.S. House of Representatives, you provide the following records and information detailed below on or before Friday, February 17, 2006:

  1. Describe the services that are provided by PDJ Services.
  2. List and describe all businesses (including Internet Web sites) owned by, associated with, or otherwise related to, PDJ Services that sell consumer cell phone records and other personal data. Along with the description of each such business, provide: 1) a description of the services offered by the business; 2) the date the business was founded or purchased, and if purchased, from whom; 3) a list of all individuals who have an ownership interest in the business; 4) a list of the names and contact information for all corporate officers and executives, including telephone numbers and email addresses; 5) a list of the names of all individuals employed or otherwise compensated for his services by the business; 6) the physical location and address of the business' headquarters and all other places of business; and, 7) the annual gross and net revenue generated by the business for each calendar year since its inception.
  3. List and describe in detail all methods by which PDJ Services (and any of its related businesses) acquires the personal cell phone records and other data associated with a given cell phone number.
  4. Do the employees of PDJ Services (or any of its related businesses) pose as customers seeking information about their own accounts ("pretexting") to obtain the data being purchased by a PDJ Services customer? Does PDJ Services (or any of its related businesses) obtain access to cell phone company databases through computer hacking, impersonation of phone company employees or government agents, or other unauthorized and fraudulent means?
  5. List all individuals or businesses that provide PDJ Services (or its related businesses) personal cell phone records and other data associated with a given cell phone number. For each individual or business, describe the nature of the relationship with PDJ Services (or its related businesses), the compensation arrangement with PDJ Services, and the amount or type of compensation provided by PDJ Services.
  6. For PDJ Services and each of its related data broker businesses or Web sites, list the names of all employees, agents, consultants, and other individuals who work for or provide services to the company or Web site.
  7. Has PDJ Services conducted, through an examination by either in-house or outside counsel, an analysis of the legal implications and risks of acquiring and selling the personal cell phone records and other data associated with a given cell phone number? If so, provide a copy of all such legal opinions provided to, or produced for, PDJ Services or its related businesses.
  8. By calendar year since 2000, list the names of the top 20 customers, by revenue, for each of PDJ Services' data broker Web sites. With each customer listed, and for each calendar year, provide the total dollar amount paid by the customer to the data broker.
  9. All records related to the methods by which PDJ Services and its related data broker Web sites procure and sell telephone records, including but not limited to all contracts regarding such procurements.
  10. All records related to any inquiries by law enforcement or regulatory officials regarding the procurement and sale of telephone records.
  11. All company policy guidelines, employee manuals, or other instructions regarding the procurement and sale of telephone records, and all records related thereto.
  12. Do PDJ Services and its related data broker Web sites obtain the consent of the owner of a phone number prior to procuring and selling records related to that phone number? Do PDJ Services and its related data broker Web sites ever notify the owner of a phone number that his records have been procured and sold? If yes, describe when and why.

Additionally, Committee investigators will be contacting you within the next week to arrange interviews with you and other company officers and employees.

Sincerely,

Joe Barton
Chairman
Committee on Energy and Commerce

John Dingell
Ranking Member
Committee on Energy and Commerce

Ed Whitfield
Chairman
Subcommittee on Oversight and Investigations

Bart Stupak
Ranking Member
Subcommittee on Oversight and Investigations

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