Beginning in the fall of 1999 and extending into fall of 2000, San Francisco
Unified School District (SFUSD) served as the staging ground for an attempted
defrauding of the E-Rate program. The fraud scheme was expansive in its
ambition.
Involved parties included 1) Desmond McQuoid, a SFUSD custodial supervisor;
2) NEC Business Network Solutions (NEC BNS), a United States affiliate of the
multi-national corporation, NEC Corp. of Tokyo, Japan; 3) Inter-Tel
Technologies, Inc., a publicly-traded telecommunications firm; 4) Video Network
Communications, Inc. (VNCI), a publicly traded manufacturer of
video-conferencing equipment; 5) US Machinery, a San Francisco Bay Area computer
re-seller; and 6) Sprig Electric, a San Francisco Bay Area electrical
contractor.
City Attorney Dennis J. Herrera on behalf of the People of California, and
the San Francisco Unified School District, as whistleblower under the provisions
of the False Claims Act, sued the above parties on May 16, 2002 for their
misdeeds in San Francisco and elsewhere in the United States where our
investigation uncovered evidence of their likely involvement in similar
wrongdoing.
In San Francisco, the parties had varying degrees of culpability. The main
wrongdoers were McQuoid, NEC BNS, VNCI, and Inter-Tel Technologies.
VNCI was the ringleader.
Through two grossly inflated and fraudulent SFUSD E-Rate funding
applications, NEC BNS, Inter-Tel, and VNCI sought to defraud the E-Rate program
out of $54,575,023.97.
To accomplish this defendants
- hijacked and rigged a government procurement and competitive bid process,
suppressing competition and making the resulting E-Rate proposal vastly more
expensive;
- concealed the presence of equipment ineligible for E-Rate funding in the
bids and the funding applications;
- filed fraudulent and inflated funding applications to the E-Rate program;
- conspired to use the fraudulently obtained E-Rate funds for ineligible and
improper purposes including the payment of a so-called marketing fee to VNCI
which the City Attorney's Office contends is little more than a kickback;
and
- submitted false and fraudulent documentation to the E-Rate program in
order to conceal their wrongdoing and facilitate the award of E-Rate monies
not properly due to them.
THE RIGGED BID:
Though VNCI had a financial interest in the outcome of the bid, two VNCI
employees, Judy Green and George Marchelos, controlled nearly every aspect of
the San Francisco bid process, from provision of design specifications to the
selection of winning bidders and the disqualification of a firm not involved in
the conspiracy.
a) VNCI, through Green and Marchelos, authored and provided a Request for
Proposal (RFP), the equipment specifications mandating the type and amount of
equipment bidding firms were required to include in their responses - a job
that should have been left to SFUSD.
The VNCI RFP required firms bidding on the Private Branch Exchange (PBX), or
phone switch, to include a video-conferencing solution, thus tailoring the
project, and the bid responses, in the direction of equipment VNCI manufactured.
The VNCI RFP required a video-conferencing solution even though VNCI and its
co-conspirators knew or should have known that video-conferencing equipment was
not eligible for E-Rate funding at the time.
Inter-Tel, which had an agreement with VNCI whereby it provided VNCI
equipment as part of its E-Rate bids, introduced Marchelos and Green to McQuoid
and the SFUSD E-Rate opportunity during the fall of 1999.
From the onset, Inter-Tel included ineligible VNCI equipment as part of the
company's proposal.
And as VNCI, through Marchelos and Green, increasingly took control of the
bid process, Inter-Tel representatives did nothing to interrupt that control
even though they were aware of VNCI's conflict of interest and stood to profit
financially from it.
By the time of the San Francisco bid, Inter-Tel's relationship with VNCI was
entering its second year. Evidence suggests Inter-Tel had made E-Rate bids
including VNCI equipment in other school districts the year prior to the San
Francisco bid.
By late 1999 and early 2000, when the San Francisco bid was corrupted, VNCI
had business agreements with both Inter-Tel and NEC BNS whereby the two firms
included VNCI video-conferencing equipment in their E-Rate bids.
In the case of the San Francisco E-Rate bid, VNCI was planning on selling its
equipment to Inter-Tel in order for Inter-Tel to comply with the PBX
specifications of the VNCI RFP.
But at the same time, VNCI was bundling its ineligible equipment in NEC BNS's
E-Rate bids in approximately 10 school districts across the United States.
Evidence demonstrates that when Inter-Tel submitted its San Francisco E-Rate
bid on January 14, 2000, nearly three-quarters of the equipment was manufactured
by VNCI.
Consequently, when VNCI representatives Green and Marchelos manipulated the
bid process in favor of the NEC BNS and Inter-Tel bids, they were doing so, for
the most part, to benefit their employer, VNCI.
On January 3, 2000, Marchelos ran a pre-bid meeting where he distributed and
explained the VNCI RFP.
Marchelos introduced himself to the participants of the meeting as a
consultant to the school district, though this was not true. Moreover, witnesses
said, he did not reveal that he was employed by VNCI.
Regardless, evidence suggests that employees or representatives of Inter-Tel,
NEC BNS, and Sprig Electric present at the January 3, 2000 meeting most likely
knew some or all of the following facts: Marchelos's VNCI affiliation, VNCI's
role as author of the RFP, the RFP's requirement for a video-conferencing
solution, the ineligibility of video-conferencing equipment for E-Rate funding,
and VNCI's role as certain or most likely supplier of the video-conferencing
equipment to the winning PBX bidder.
All three firms were at the time or had been in the recent past involved in
E-Rate bid opportunities elsewhere where Marchelos and Green represented VNCI's
interests, sometimes influencing school district decisions at the same time as
they were doing in San Francisco.
b) VNCI, through Marchelos and Green, and McQuoid took steps to control who
responded to the San Francisco E-Rate bid opportunity. Green and Marchelos
invited bidders they had past or current business arrangements with - NEC and
Sprig Electric (Inter-Tel did not need to be invited as they alerted VNCI to the
opportunity in San Francisco).
Desmond McQuoid failed to advertise the existence of the bid in a local
newspaper, as required by California law. At the same time he invited US
Machinery with whom he was engaged in a separate criminal fraud conspiracy that
would eventually net him a federal prison sentence.
The City Attorney's Office suspects that McQuoid did so at the suggestion or
direction of Green and Marchelos and is confident that this suspicion will be
confirmed as true through the course of our ongoing litigation and
investigation.
c) The bidders, for the most part, did not compete against each other. Sprig
Electric bid on cabling, and no other aspect of the RFP. US Machinery bid on
servers, and no other aspect of the RFP. NEC bid on servers and switches and
routers, and no other aspect of the RFP. And Inter-Tel bid on the private branch
exchange (PBX), and no other aspect of the RFP.
The City Attorney's Office suspects that this failure to compete was by
agreement between the parties and is confident it will be shown to have been so
arranged during the course of litigation and further investigation.
One firm, Pacific Bell Network Integration (PBNI), was invited by McQuoid at
the last minute, the day the RFP was distributed to bidders. The City Attorney's
Office investigation concluded that PBNI was invited only because McQuoid had
been warned by other school district employees that the work prefigured in the
VNCI RFP conflicted with contracts PBNI had with SFUSD. The City Attorney's
Office concluded that PBNI was not part of the E-Rate fraud conspiracy in San
Francisco.
d) VNCI, through Green and Marchelos, ran the meeting where bids were
received and ruled on. Green and Marchelos awarded contracts to firms with whom
VNCI had ongoing business relationships and disqualified PBNI, which was in
competition with VNCI business partner NEC BNS and Sprig Electric, a Green
invitee into the process.
On January 14, 2000, at approximately 3 p.m. in the afternoon, bidders
convened in McQuoid's office at 834 Toland St., San Francisco, Calif., the
headquarters of the buildings and grounds division of SFUSD.
Bids were turned in and Marchelos and Green ruled on and announced the
winners, according to individuals present at the meeting.
The City Attorney investigation concluded that most of the participants in
the meeting, with the exception of U.S. Machinery and PBNI, knew Green and
Marchelos were VNCI employees, that VNCI had a conflict of interest and that
their decision-making role over the bids was improper.
The Inter-Tel representatives certainly knew VNCI had a conflict of interest;
nearly three-quarters of the bid they were submitting consisted of VNCI
equipment.
NEC BNS representatives knew Green and Marchelos were with VNCI, and they
knew VNCI had a conflict of interest as it related to their bid as well. They
had worked with Green and Marchelos to include VNCI equipment in approximately
10 NEC BNS E-Rate bids nationwide during the same funding cycle prior to
involving themselves in the San Francisco bid.
Findings of the City Attorney Office investigation suggests Sprig Electric
also was aware of the VNCI conflict of interest and the office is confident that
its ongoing litigation and investigation will demonstrate conclusively that
Sprig Electric was aware of VNCI's conflict of interest and Green and Marchelos'
improper control over the bid process.
The City Attorney investigation concluded that Green and Marchelos assumed a
key role not only in declaring winning bids for their co-conspirators, but also
in declaring PBNI's bid on data (switches and routers) and cabling non-compliant
with the VNCI RFP and disqualifying it.
PBNI sales representative Jim Pillsbury later informed the City Attorney's
Office during its investigation that he believed the VNCI RFP to be overblown,
far too expensive, and much more elaborate than what the district needed.
He felt confident that he knew what the district needed and required in terms
of information technology because PBNI was already under contract with the
school district, laying cable at 30 schools and providing other
telecommunications and information technology services. In fact, around the time
of the bids, PBNI had been laying cabling in many of the schools covered by the
VNCI RFP.
Pillsbury said he had engaged in discussions with McQuoid about what kind of
technology solutions made the most sense for the district, and he felt he had
received McQuoid's consent to produce a bid response that did not exactly
conform to the VNCI RFP, but which, he believed, was more reasonable,
dramatically less expensive, and would work just as well.
Pillsbury recalls that at the January 3, 2000 meeting where Marchelos
distributed the VNCI RFP, McQuoid informed the gathering that the data
communications (switches and routers) solution called for in the VNCI RFP -
Asynchronous Transfer Mode (ATM) - was not necessarily his preferred solution
and that he would also entertain other types of data solutions.
Likewise, Pillsbury believed that since PBNI was laying cable at 30 schools
for the district he knew enough about the district's cabling needs to depart
from the VNCI RFP cabling specifications. Again the PBNI proposal for cabling
was less expensive and less grandiose than that called for in the VNCI RFP.
The VNCI RFP called for 30 cable lines into each classroom. The cable jobs
PBNI was working on for the district at the time included 5 to 7 lines into each
classroom. Pillsbury believed this more modest, less expensive cabling scheme
was what was best for the district, especially considering that most of the
schools covered by the VNCI RFP were elementary schools and less computer
intensive.
Pillsbury instructed his team to prepare a bid that departed from the VNCI
RFP in these two ways: Instead of the more expensive ATM data solution, PBNI
proposed a less expensive alternative; PBNI also offered a less expensive and
more modest cabling scheme.
But according to meeting participants, both Marchelos and Green intervened
and declared the PBNI bids on cabling and data, or switches and routers,
non-complaint, thus paving the way for VNCI business partner NEC BNS to win the
data bid and Sprig Electric, which had been invited into the procurement process
by Green, to win the cabling portion.
Marchelos and Green orchestrated this result even though it produced a much
more costly solution and would have eaten up many millions more E-Rate dollars.
PBNI offered a range of data bids costing between $1.2 million and $7.5
million. After Green and Marchelos eliminated PBNI, they awarded the work to NEC
BNS at a cost of $19.7 million.
PBNI submitted a $6.7 million cabling bid. After Green and Marchelos
eliminated the PBNI bid, they awarded the work to Sprig Electric for $13.6
million.
In its guilty plea on May 27, 2004, NEC BNS provided a version of events at
the bid open meeting that supports City Attorney investigative findings
regarding Judy Green's and George Marchelos' roles in selecting winning bidders.
THE CONCEALMENT OF VNCI EQUIPMENT IN THE INTER-TEL BID:
Despite the ineligibility of its equipment for E-Rate funding, VNCI had
bundled $15,312,435.60 of its equipment into Inter-Tel's $20,633,732.60 bid,
according to Inter-Tel documents.
When the Form 471 application was prepared by VNCI, Inter-Tel and NEC BNS
representatives, Inter-Tel's funding request was characterized as being merely
for a PBX, a phone switch, which was eligible for E-Rate funding. The PBX parts
list that accompanied the Form 471 was crafted in such a way as to conceal the
fact that nearly three quarters of the dollar amount of the request was
ineligible for E-Rate funding in Year 3 of the program (FY 2000-01)1
Based on the findings of its investigation, The City Attorney's Office
suspects Green and Marchelos and representatives from Inter-Tel of conspiring to
falsify these PBX parts lists and conceal the true nature of the equipment so it
could defraud the E-Rate program into funding ineligible equipment. The City
Attorney's Office is confident its ongoing litigation and investigation will
confirm this suspicion.
The City Attorney's Office further believes that VNCI, NEC BNS and Inter-Tel
similarly falsified PBX parts lists and E-Rate applications nationwide in fiscal
year 2000-01 to conceal VNCI equipment.
Evidence further suggests that as part of other school district E-Rate
applications, NEC BNS, Inter-Tel and VNCI provided false and misleading answers
to the E-Rate program administrators when asked specifically about the function
of the fraudulently-described VNCI equipment.
When it plead guilty on May 27, 2004, information provided by NEC BNS
supported City Attorney findings indicating that Inter-Tel and VNCI conspired to
falsely describe PBX parts to conceal the ineligible VNCI equipment in the San
Francisco E-Rate application.
THE FRAUDULENT INFLATION OF THE SFUSD APPLICATIONS:
As a result of its investigation, the City Attorney's Office concluded that
the rigged bid process orchestrated by the defendants in San Francisco produced
costs much higher than would have grown out of a legal, competitive bid.
The rejection of the PBNI bid is one example of how the defendants' corrupt
process spiked prices.
Another example lies in the NEC BNS design of the Local Area Networks it
planned to implement in SFUSD, which called for servers and switches in every
classroom, a magnitude of equipment deployment that was entirely unnecessary and
constitutes "gold plating." (As a point of interest, this same
"gold plating" technique of placing servers and switches in every
classroom was proposed nationwide by NEC BNS in fiscal year 2000-01.)
If the San Francisco bid had been open and competitive, it is unlikely a firm
would have submitted a bid calling for servers and switches in every classroom,
and inconceivable that any such bid would have been selected in a truly
competitive process. The conspirators' gold-plated proposal thus greatly
inflated the cost of the proposed project.
While the rigged bids were fraudulently inflated, a more dramatic financial
fraud attempt occurred when NEC, Inter-Tel and VNCI conspired to submit two
grossly inflated Form 471 applications in January 2000.
One of these applications for funding was premised on no bid process
whatsoever.
These three parties, with the acquiescence and later acceptance of McQuoid,
took the total of the rigged bid prices - $63,383,768.66 - and inflated the
USAC share to $107,183,551.97 when they submitted Form 471 202712 and Form 471
202719 to the Universal Service Administrative Company (USAC) in mid-January
2000.
Form 471 202719 asked for $75,779,048.57 in E-Rate funds and Form 471 202712
asked for $37,975,023.45 in E-Rate funds for a total E-Rate funding request of
$107,183,551.97
Had McQuoid, VNCI, Inter-Tel and NEC BNS used the results of the rigged bid
process they would have requested $52,608,528.00 in E-Rate money (the 83 percent
discount the parties sought), itself a fraudulent request in that it grew out of
a rigged bid process.
But the second layer of fraud - the inflation of the Form 471s - was more
ambitious by far. It amounted to $54,575,023.97 (107,183,551.97 -
$52,608,528.00).
But even the USAC 83 percent share of the rigged bids ($52,608,528.00) would
have been dramatically more than what was reasonable and ethical.
In 2000, SFUSD had a wide area network affording nearly every classroom and
office a phone system, access to the Internet and all the other benefits of a
modern information technology and telecommunications system including computers
for students. It could be argued that the entire VNCI RFP project was not needed
nor wanted by SFUSD. The individuals the City Attorney's Office spoke to in the
SFUSD Information Technology and Telecommunications division - the proper
avenue for E-Rate applications - certainly voiced this point of view.
When inflating project costs on the Form 471s, NEC BNS and VNCI abandoned the
results of the rigged bid process and created a new, even less competitive, and
even more costly scheme, relegating Sprig Electric and US Machinery to
subcontractor status and elevating NEC to prime contractor over the server and
cabling portions of the project, areas in which they had lost the bid to Sprig
Electric and US Machinery.
The City Attorney's Office believes this was done in order to ensure that
E-Rate money flowed to firms with which VNCI had formal business ties.
NEC BNS and Inter-Tel had agreements with VNCI whereby NEC BNS and Inter-Tel
shared with VNCI a percentage of profit from successful E-Rate deals identified
and brought to the attention of NEC and Inter-Tel by VNCI. The agreement also
called for NEC BNS and Inter-Tel to bundle VNCI video-conferencing equipment
into its E-Rate bids.
The more E-Rate money VNCI steered toward NEC BNS and Inter-Tel, the more
money these firms would presumably pay VNCI under their arrangements.
The City Attorney's Office has long believed this "marketing fee"
paid to VNCI constitutes little more than a kickback. These fees were paid to
VNCI not only for identifying and bringing E-Rate funding opportunities to the
attention of NEC BNS and Inter-Tel, but also to compensate VNCI for illegal
activity, such as rigging bids and inflating costs.
Though Sprig Electric had produced the lowest responsive bid on the cabling
portion of the RFP, and though US Machinery produced the lowest responsive bid
on the servers portion of the RFP, McQuoid, NEC BNS and VNCI employees Green and
Marchelos orchestrated a process by which US Machinery and Sprig were replaced
by NEC BNS when it came time to fill out the Form 471 E-Rate funding
application.
According to the City Attorney investigation, Judy Green informed a Sprig
Electric consultant at the January 14, 2000 bid opening meeting that NEC would
most likely be the prime contractor for the cabling portion, despite the fact
that NEC had issued a more expensive bid on that section of the RFP. Later,
Marchelos convinced a Sprig Electric official to sign a letter agreeing to
become a subcontractor to NEC BNS for the cabling portion of the project.
Representatives of US Machinery told the City Attorney's Office that Desmond
McQuoid called them shortly after the January 14, 2000 bid opening meeting and
presented them with a choice. Either fill out the application for E-Rate funding
by the following Monday or Tuesday (January 14, 2000 was a Friday) or accept
subcontractor status to NEC for the server portion of the project. Since US
Machinery did not have the means nor the expertise to fill out an E-Rate funding
application, they relented to NEC as prime contractor.
The City Attorney's Office suspects that McQuoid performed this act at the
direction of Green, Marchelos, and representatives of NEC BNS and is confident
this suspicion will be confirmed through the course of litigation and further
investigation.
US Machinery did not strike a subcontracting agreement with NEC BNS until
August 2000. Representatives of US Machinery informed the City Attorney's Office
during the course of its investigation that the firm felt as if NEC BNS was
ignoring US Machinery's frequent requests to formalize their subcontractor role.
They said it took many calls to NEC BNS and McQuoid, in addition to hiring a
business manager to concentrate his efforts on obtaining the agreement, for the
effort to be realized.
It is unclear if Sprig Electric ever signed an actual subcontract with NEC
BNS.
What is known is that a NEC BNS representative asked a Sprig Electric manager
to sign a document swearing that Sprig Electric had assessed the capacity of the
SFUSD electrical system and its ability to accommodate the additional
information technology equipment the E-Rate applications was requesting - even
though Sprig had conducted no such analysis. When the Sprig manager declined to
do so, he said he never heard again from NEC BNS on any issue related to the
E-Rate project.
Despite the fact that on January 14, 2000 when the bids were opened and VNCI,
through Marchelos and Green, picked the winners, including Sprig Electric and US
Machinery, and despite the fact that US Machinery did not strike an agreement to
subcontract for NEC until August and Sprig may never have signed any such
agreement, NEC BNS prepared and signed a purchase agreement with SFUSD on
January 14, 2000 which included portions of the bid won by US Machinery and
Sprig Electric.
A signature purporting to be that of Thomas J. Burger, the then-president and
CEO of NEC BNS, is on the signature line of the purchase agreement for NEC BNS.
The City Attorney's Office has no way of commenting on the authenticity of this
signature.
A signature purporting to be that of Desmond McQuoid is on the signature line
for SFUSD, even though he had no such authority. This signature is a forgery.
The City Attorney's Office suspects that either Green or Marchelos or a NEC
BNS representative committed this forgery.
In pleading guilty to federal criminal charges on May 27, 2004, NEC BNS
provided information that supports the City Attorney's conclusion that Green and
Marchelos were the prime movers behind the decision to relegate Sprig Electric
and US Machinery to subcontractor status in order to benefit VNCI business
partner NEC BNS.
Placing NEC BNS into the prime contractor role, and therefore placing NEC BNS
on the E-Rate funding application as it pertained to cabling and servers, meant
more E-Rate money would potentially flow to NEC BNS and presumably meant more
money would flow to VNCI through their "marketing fee" arrangement
with NEC BNS.
After rigging the bid process and allocating contracts as they saw fit,
regardless of price or merit, representatives of NEC BNS and Inter-Tel, and
Green and Marchelos, on behalf of VNCI, placed NEC and Inter-Tel's E-Rate
identifier number (called a spin number) on two Form 471 applications (numbers
202712 and 202719) requesting a total of $107,183,551.97 in E-Rate money.
Form 471 202712 included an additional 18 schools not included in the bid
process governed by the VNCI RFP. This Form 471 was premised on no bid process
whatsoever. The prices on this Form 471 were most likely plucked out of thin
air. Only NEC BNS and Inter-Tel's spin numbers were included. This entire
application was denied by the Universal Service Administrative Company due to
the use of an improper discount rate.
The City Attorney investigation found that McQuoid, Sprig Electric and US
Machinery were most likely unaware of the fraudulent inflated nature of Form 471
202719 or even the existence of Form 471 202712 until after they were submitted.
The evidence supports a conclusion that VNCI, through Green and Marchelos, and
representatives of NEC BNS and Inter-Tel joined together in preparing and
submitting these fraudulently inflated applications without consulting with or
including anyone from SFUSD, including three of their bid rigging
co-conspirators.
When NEC BNS pled guilty to federal criminal charges and settled civil claims
with the City Attorney's Office and the SFUSD on May 27, 2004, NEC BNS admitted
the following:
On or about January 15-18, 2000 Consultants One and Two2
and defendants' employees met to prepare the USAC application Form 471 for the
SFUSD and other school districts. The Form 471 is a school district's
application for E-Rate funding. It is supposed to set out the selected vendors'
bid amounts, memorialized in contracts, for the equipment and services called
for by the district's Request for Proposal. Consultant One told the defendant's
employees the total prices she wanted to submit to USAC on the Form 471s and
then directed them to prepare false spreadsheets justifying those prices. With
NEC/BNS's assistance Consultant One prepared the SFUSD Form 471 with inflated
prices. On or about January 19, 2000, Consultant Two delivered the SFUSD Form
471 to USAC. . In addition, Consultants One and Two worked with others to
falsely describe the actual equipment to be supplied to SFUSD, including VX
Company equipment, which is not eligible for funding under the E-Rate program,
in order to have E-Rate pay for that equipment."
During the course of its investigation, the City Attorney's Office discovered
that the business relationship between VNCI and Inter-Tel and VNCI and NEC BNS
reached across the United States.
The City Attorney investigation found that at the same time VNCI and its
co-conspirators were rigging the San Francisco bid, concealing VNCI equipment in
and inflating the San Francisco applications, VNCI and its employees, including
Green and Marchelos, were most likely conspiring with NEC BNS and others to rig
bids, conceal equipment, and inflate applications in several other school
districts, a suspicion supported by NEC BNS when it entered a guilty plea in
federal court on May 27, 2004 to anti-trust violations in other states.
In the course of its investigation, the City Attorney's Office had an
opportunity to speak to Dorothy Travis Johnson, the principal and chief
executive officer of the Ceria M. Travis Academy in Milwaukee, Wisconsin.
She described her experience in dealing with Green and Marchelos and NEC BNS
as, "This is a little nightmare to me."
In the course of interviews conducted in the Spring of 2002, Johnson told the
City Attorney's Office that in fiscal years 2000-01 and 2001-02, VNCI, through
Green and Marchelos, selected winning bidders and filled out and submitted Form
471s that included NEC BNS and VNCI equipment.
In fiscal year 2000-01, the Marchelos and Green application netted $1.2
million for NEC BNS and VNCI.
Johnson said Marchelos took bids submitted to her by local companies back to
California and she never saw them again. "George has vendors
pre-selected," she said, referring to Marchelos. "Local people gave me
bids. George took that but I know he's going to give it to his vendors."
Referring to both Marchelos and Green, Johnson said, "They walked us
through this. They did all the numbers. George did the whole application for
me."
She said the NEC BNS was one of the main vendors in the fiscal year 2000-01
and fiscal year 2001-02. She told the City Attorney's Office she believed her
name was forged on several documents including a purchase agreement with a
company providing servers.
The purchase agreement, she said, called for 12 servers to be deployed at her
school. Johnson said she showed the purchase agreement to a friend who was
knowledgeable about information technology and he informed her that she needed
only one server for a school her size.
During the course of its investigation, the City Attorney's Office came to
suspect that VNCI was conspiring with Inter-Tel and other firms to rig bids,
conceal VNCI equipment, and inflate applications in California (West Fresno
School District, Fresno) and Michigan (Highland Park School District, Highland
Park) during the same general time period as the other school district frauds.
In August 2003, Duane Maynard, the former chief estimator for the
Fresno-based Howe Electric, pled guilty to federal criminal bid rigging charges
and in the process pointed toward the involvement of co-conspirators.
Maynard stated in his plea:
On or about February 19, 1999 the defendant, on behalf of his employer,
attended a pre-bid meeting at the West Fresno Elementary School District (WFESD),
in the Eastern District of California. The pre-bid meeting related to a project
to provide, among other things, equipment and services related to
telecommunications, Internet access, and internal connections to the WFESD
("the WFESD E-Rate Project"). Those present at the pre-bid meeting
understood that the project was related to the E-Rate program, in which the
Universal Service Administrative Company ("USAC") subsidizes the
provision of telecommunications, Internet access, and internal connections to
underprivileged schools.
Competitive bidding was required for the WFESD E-Rate Project.
Nonetheless, the defendant, together with school district representatives, a
consultant, and others representing potential competitors, combined, conspired,
and agreed that:
1) The defendants' employer would be the successful bidder and have
general responsibility for the WFESD E-Rate Project;
2) No co-conspirator other than the defendant's employer would submit a
general bid for the WFESD E-Rate Project;
3) Other co-conspirator companies would be the defendant's employer's
subcontractors for the WFESD E-Rate Project; and
4) any bid competing with the defendant's employer's bid would be stricken
as nonresponsive.
The defendant, his superiors at his company, and his other co-conspirators
did what they agreed to do to carry out the conspiracy. They further acted in
concert to provide equipment and services related to the WFESD E-Rate Project
and receive from USAC payment therefor.
Documents obtained from USAC by the City Attorney's Office show Inter-Tel
subcontracting to Howe as part of Howe's E-Rate contracts during the same time
period. The City Attorney's Office suspects Inter-Tel to be one of the
co-conspirators Maynard referred to in his guilty plea and is confident its
ongoing litigation and investigation will confirm this suspicion and show
Inter-Tel to indeed be one of Howe Electric's bid rigging co-conspirators.
Likewise, documents obtained from USAC by the City Attorney's Office show
VNCI involved in E-Rate applications out of West Fresno Elementary School
District during the same funding years in which Howe Electric was the prime
contractor.
Sprig management officials and its consultant Bob Waters informed the City
Attorney's Office that the firm was involved in West Fresno E-Rate bids during
the same time period.
The City Attorney's Office suspects that both VNCI and Sprig were among the
co-conspirators Maynard referred to in his guilty plea and is confident its
ongoing litigation and investigation will confirm this suspicion and show that
VNCI and Sprig were indeed among Howe Electric's bid rigging co-conspirators in
West Fresno.
THE PLAN TO MISUSE E-RATE FUNDS:
In other school districts where Inter-Tel and NEC BNS appear to have acted in
concert with VNCI to rig bids, conceal VNCI equipment in bids and inflate
applications, evidence suggests the firms agreed to not charge the school
districts their portion of the project costs, which usually came to 10 percent
of the total cost.
Based on its evidence, the City Attorney's Office believes VNCI, Inter-Tel,
and NEC BNS built this cost into their non-competitive bids and later into the
inflation of E-Rate applications.
The City Attorney's Office believes the inflated costs associated with the
two San Francisco Form 471s were to be used, in part, for this purpose.
Another purpose of the fraudulently inflated project costs in San Francisco
would have gone to fund equipment not eligible for E-Rate monies - in addition
to the ineligible VNCI video-conferencing equipment.
The City Attorney investigation found that NEC BNS had agreed to spend more
than $10 million of the inflated project costs to pay for 2250 computer work
stations, which are not eligible for E-Rate funding. When NEC BNS pled guilty
and settled civil claims with our office, they admitted as much, and stated that
though NEC BNS characterized this $10 million expense as an "in-kind"
donation, it had indeed planned on using a portion of its E-Rate award to pay
for the workstations.
LYING TO USAC:
On September 22, 2000, USAC issued a Funding Commitment Decision Letter (FCDL)
to McQuoid regarding Form 471 202719.
The FCDL announced a total award to Inter-Tel for the PBX of $14,791,335.38.
Inter-Tel had requested $17,769,776.27 for the PBX.
The request had been reduced to remove some of the VNCI equipment as
ineligible though it is not clear from USAC documents if the equipment was
deemed ineligible because USAC understood it to be video-conferencing equipment.
NEC BNS was awarded $18,156,829. 34 in funding for cabling, the exact amount
they had requested.
NEC BNS was awarded $15,731,613.33 in funding for data equipment (switches
and routers). USAC reduced the requested amount of $18,953,751.00 to remove
funding for an extended warranty.
NEC BNS was not awarded the $18, 249,395.09 it requested for servers. USAC
denied the entire funding request because more than 30 percent of the use of the
servers would have been for ineligible purposes. It is not clear from USAC
documents what ineligible purposes the servers would have been put to.
Likewise NEC BNS was denied its entire service contract request of
$1,898,970.78.
The total E-Rate award to SFUSD as a result of the two fraudulently inflated
applications was $48,679,778.05
Prior to issuing the award, USAC pursued its normal program integrity review
process. In addition, USAC subjected the McQuoid applications to an Item 25
review, a higher level of scrutiny USAC brings to bear on some but not all
applications.
In the course of this two-fold review, USAC asked many questions of McQuoid
regarding his applications. Moreover, USAC asked for documents to support
McQuoid's answers.
Based on the findings of our investigation, the City Attorney's Office
concluded that VNCI, through Green and Marchelos, controlled this process as
well - with NEC BNS and McQuoid's knowledge and consent.
We discovered a July 27, 2000 letter from McQuoid to VNCI Chief Financial
Officer Bob Emery authorizing VNCI to assist SFUSD in the preparation and
submittal of School's and Library Division's (SLD) Item 25 review.
"Under the direction of the District, VNCI will be aggregating the
information required to complete the Item 25 review. We authorize VNCI to
collect, collate and prioritize documentation for our intended contractors to
facilitate the completion of the Item 25 review."
Likewise the City Attorney's Office discovered a letter from John Colvin, NEC
BNS Director of Sales, Public Sector, to Judy Green, identified as VNCI Regional
Manager, authorizing her "to provide documentation on behalf of NEC BNS to
facilitate the completion of the Item 25 review."
But it also appears from the evidence that Green and Marchelos, on behalf of
VNCI, NEC BNS, and Inter-Tel controlled pre-Item 25 responses to USAC inquiries
as well.
We base this conclusion in part on the fact that McQuoid's signature was
forged on an initial pre-Item 25 review submittal of information justifying
various aspects of the applications.
Evidence suggests that Green and Marchelos, acting on behalf of VNCI, NEC BNS,
and Inter-Tel either prepared, helped to prepare, directed the preparation of
and transmitted or knew of the preparation of and transmittal of counterfeit,
misleading and fraudulent documentation meant to conceal wrongdoing and
facilitate the award of E-Rate money not properly due to NEC BNS, Inter-Tel, and
VNCI.
Evidence indicates that as part of the Item 25 review, Green, Marchelos, and
McQuoid caused to be sent to USAC a list of individuals who purportedly attended
the pre-bid meeting on January 3, 2000. Two of the fourteen supposed attendees
listed as having signed in and being present were not actually present.
Both names and signatures are clearly in the handwriting of McQuoid. City
Attorney interviews with both individuals indicated that neither was present. In
one instance, the individual purported on the sign in sheet to have been present
at the pre-bid meeting had never been to San Francisco.
A third individual who signed in as having attended the pre-bid meeting and
picked up an RFP in order to submit a bid, informed the City Attorney's Office
that he was a friend of McQuoid's who was doing some minor alarm repair for
McQuoid at the buildings and grounds division when McQuoid asked him to come to
the meeting where he was asked by another individual believed to be Marchelos to
sign in as having been present as a potential bidder. This individual informed
the City Attorney's Office that he had no intention of bidding, had no capacity
to do so, and had no real understanding of what transpired in the meeting except
that he was asked to sign in as if he were a potential bidder.
During the review process conducted by USAC, documents bearing the NEC logo
were transmitted to USAC purporting to show the size of seven of the schools to
receive cabling funded by the San Francisco E-Rate proposal.
The size of these schools was grossly exaggerated on these documents,
increasing the seven elementary schools by 73 rooms and 58.75 acres. The City
Attorney's Office concluded that the reason for the exaggeration was to better
justify the excessive request for cabling funds.
In submitting to USAC proof that SFUSD had the ability to pay its
approximately $10 million share of the E-Rate project costs, McQuoid conspired
with Judy Green and others to submit fraudulently altered budget documents.
The key document, a budget summary page, was altered to show that the school
district had $41.5 million available under a line item fraudulently titled
"E-Rate District Match."
By the time this falsified document was transmitted to USAC in August 2000,
the SFUSD Board of Education had already approved a fiscal year budget for July
1, 2000 to June 30, 2001 and no such line item was included. In fact, in a
separate portion of the true budget, SFUSD reduced the available E-Rate match
fund from $1.26 million to zero.
Inter-Tel sales representative Jason King informed the City Attorney's Office
that he attended a meeting where Judy Green of VNCI, Gerard McNulty of NEC BNS,
and he assisted McQuoid in responding to the USAC Item 25 review. During this
meeting, Green asked for and received SFUSD budget information and documentation
to submit to USAC.
When USAC asked McQuoid to provide a Technology Plan, a requirement of
receiving USAC funding, McQuoid simply obtained one from Green which had been
written by Green and others as part of a Los Angeles Unified School District
planning process. The Green-provided plan had not been subject to any discussion
or deliberative process by anyone at SFUSD nor had it been submitted and
approved by the SFUSD Board of Education.
As part of the Item 25 review, USAC requested a copy of bid results, the RFP,
and other bid-related documents. Spreadsheets prepared by and transmitted to
USAC by McQuoid and others, most likely VNCI, through Green and Marchelos, on
behalf of NEC BNS and Inter-Tel, contained false information about the bid
results. And the copy of the VNCI RFP sent to USAC had the references to the
required video conferencing solution omitted in order to conceal the fact that
PBX bidders were required to include ineligible equipment in their bids.
Evidence suggests that in justifying the cost of a labor/service agreement
with NEC BNS, Green and Marchelos, on behalf of NEC BNS, submitted a document to
USAC claiming that the costs were at the proposed rates because San Francisco
had "no mass transit" system when in fact it has a robust mass transit
system, and some schools were 45 miles apart even though San Francisco is seven
miles by seven miles.
McQuoid's signature on this document is clearly forged.
CONCLUSION
The City Attorney's investigation into the E-Rate proposal that was
purportedly submitted on behalf of the San Francisco Unified School District
demonstrated that the proposal was fraudulent in almost every respect. The
proposal resulted from a bid process that was rigged from its inception. The bid
process was controlled by parties who had a direct financial stake in its
outcome. After the conspirators prevailed in the rigged process, they included a
large amount of ineligible equipment in their funding requests. They also
grossly inflated the prices used in their funding requests, and made numerous
misrepresentations during the funding process.
Fortunately, when Superintendent Arlene Ackerman learned of these proposals,
she suspected they were fraudulent. The San Francisco Unified School District
therefore did not accept any funding from the E-Rate program as a result of
these applications. However, the City Attorney's investigation demonstrated that
these same conspirators successfully obtained E-Rate funding for other school
districts, based on similar fraudulent tactics. Investigations into the scope of
these improper activities are on-going.