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Witness Testimony

Mr. Gary Grube
Corporate Vice President & CTO, Commercial, Government & Industrial Solutions
Motorola Inc.

Protecting Homeland Security: A Status Report on Interoperability Between Public Safety Communications Systems
Subcommittee on Telecommunications and the Internet
June 23, 2004
1:30 PM


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Testimony
of
Mr. Gary Grube
Corporate Vice President & Chief Technology Officer
Commercial Government and Industrial Solutions Sector
Motorola
Before the US House of Representatives
Subcommittee on Telecommunications & the Internet
June 23, 2004

Good afternoon, Chairman Upton, Ranking Member Markey and Members of the Subcommittee.

My name is Gary Grube, and I am the Chief Technology Officer of Motorola's business sector that serves state and local public safety and Federal law enforcement customers. I have worked with the 1st responder community for nearly 25 years.

I want to express my appreciation to you, Mr. Chairman, for scheduling this hearing to address such an important issue as improving interoperability for our nation's Police, Firefighters, Emergency Medical Personnel and Federal agents. It is an honor to be here with you today to discuss mission critical interoperable communications capabilities.

I would be remiss if I did not thank you, Chairman Barton, and Ranking Member Dingell for the excellent work you undertook earlier this month in marking up the Select Committee on Homeland Security's DHS authorization bill.It now addresses the need for the deployment of communications equipment based on national voluntary consensus standards.As you know, a standard called "Project 25" is the open standard that has been endorsed by every major law enforcement organization in the country.And, because it delivers true interoperability, the FCC has set P25 as the interoperability standard in the 700 MHz band.

This hearing also follows quite nicely the one you held on June 2nd on the DTV transition.You heard testimony from Mr. Ferree on the FCC's Media Bureau Plan to advance the DTV transition and thereby provide needed spectrum to public safety by the start of 2009.Motorola is highly encouraged by this initiative.At that hearing, the Committee leadership sent a real message that change is afoot and that the American public and their heroes can look forward to date certain availability for spectrum for critical interoperable communications.Chairman Barton's powerful words and proposal resonated with us and the public safety community, and we'd like to express our deep appreciation for the positive direction he is setting for this debate.

I also want to thank the other Members of this Committee, notably Congressmen Fossella, Stupak, and Engel who have been exploring ways to usher in new 1st responder high-speed communications and to find additional funding mechanisms to enable them.

Meeting these communications needs is critical to the safety and well being of our first responders and the entire American public they serve.I am pleased to be with you today to support your efforts to achieve our shared goal of meeting public safety's communications needs.

I'd also like to note that it is good to be at the witness table with David Boyd, who heads the SAFECOM program at the DHS.Mr. Boyd works very closely with State and local 1st responders and is very supportive of their interoperable communications equipment needs.
Motorola is a leading provider of communications and information solutions, with more than 65 years of experience in meeting the mission critical needs of our public safety customers. We offer an extensive portfolio of solutions specifically designed to meet the rapidly evolving safety and security needs of these customers.Our solutions include interoperable mission-critical radio systems based on the P25 public safety interoperability standard; command and control solutions; identification and tracking solutions; information management for criminal justice and civil needs; and physical security and monitoring solutions.

In 2002, my business sector in Motorola received the Malcolm Baldrige National Quality Award, the nation's premier award for performance excellence and quality achievement.We continually strive to translate the quality processes upon which this award was based into high quality and reliable communications systems for our public safety customers.Motorola works very closely with our customers to help them implement communications capabilities needed for both every day mission critical needs and catastrophic events. 

Public Safety Requires Dedicated Mission Critical Systems

Our partnership with the public safety community over the years has taught us that first responders need systems designed specifically for mission critical operations to get the job done.As with most of the Northeast and Midwest, the State of Michigan was confronted with a large-scale emergency during the August 2003 blackout.Despite the failures experienced by various commercial carrier networks in Michigan and surrounding states due to these power outages, Michigan's nearly 12,000 public safety radios experienced no interruptions in communications.Police officers, firefighters and EMS providers worked as a team in real time to serve the public.Michigan had control over its communications because it had created a statewide critical network designed specifically for catastrophic situations and events, including the disruption of normal power sources.While many public safety entities also use public carrier networks for less critical communications, there is no substitute for mission critical systems when the safety of first responders and the public they serve is at risk.

True Interoperability Requires a Sustained Focus

Ask any firefighter, police officer or EMS provider and they will tell you that the ability to communicate reliably, instantly and securely is one of the most critical factors in managing a crisis situation.For almost all first responders, a handheld radio device is their communications lifeline - giving them the ability to communicate during a crisis situation.While the most visible part of the communications system to first responders and the public, these handheld devices must be supported by communications network infrastructure.Together the system of infrastructure and radios must be designed to provide the necessary coverage, capacity, reliability and features required for mission critical operations.Yet, despite the Federal prioritization of homeland security, a large number of first responder radio systems are not yet truly interoperable and simply cannot talk to each other in a crisis situation.While public safety agencies are making progress on improving communications capabilities and interoperability, much more remains to be done.This problem will not be solved overnight.There is no "quick fix" solution for true interoperability. Providing true interoperability for the nation's first responders will require a multi-year dedication and focus on the part of Congress, the public safety community and industry.

There are four key foundation blocks to achieving improved public safety communications capabilities and interoperability.These are 1) sufficient spectrum, 2) adequate funding, 3) use of standardized mission critical technology, and 4) operational planning and practice.

I'll address these briefly, and then in more detail.

Spectrum that could significantly improve interoperability of public safety communications has been allocated but is not yet accessible in most major markets.Additional spectrum allocations are also needed.The Administration and the Congress have begun to fund the various grant programs administered by the Departments of Justice and Homeland Security and to set interoperability as a high priority for these funds. However, the level of funding in general and the amounts set aside for interoperable equipment purchases must be increased significantly and sustained over multiple years to deliver on this goal.

Interoperability standards that meet public safety needs and are open to all manufacturers have been established for voice and data communication and for wideband services.A broadband standards development initiative is also underway.Communications technology meeting the Project 25 (P25) voice and data interoperability standard developed by the public safety community and industry is available from multiple equipment vendors.Wideband and broadband technologies capable of meeting public safety's increasing need for high speed data and imaging have been developed and are being trialed.

Finally, Pubic safety users realize now, more than at any time in history, the value of planning and practice among multiple agencies, jurisdictions, and levels of government.

The remainder of my testimony addresses in more detail the four foundation blocks and what Congress can do to help public safety improve communications capabilities and interoperability.

REAL ACCESS TO MORE PUBLIC SAFETY SPECTRUM IS ESSENTIAL.

As discussed above, effective mission critical mobile and portable communications systems are absolutely essential to public safety operations.Police officers, firefighters, emergency medical personnel and their departments use mobile and portable communications to exchange information that can help protect public safety officials and the citizens they serve.Traditionally, this information was mostly exchanged by voice.Increasingly, as public safety entities strive to increase efficiency and effectiveness in today's world, they also need the capability to transmit and receive high performance data, still images and video reliably.Spectrum is the road upon which such communications travel, and increased communications requirements lead to the need for more spectrum.

Based on a thorough justification of need, Congress and the Federal Communications Commission dedicated 24 MHz of spectrum in the 700 MHz band to State and local public safety in 1997.The FCC established specific nationwide interoperability channels within this spectrum allocation, as well as both narrowband and broadband channels to support a variety of identified public safety communications requirements.

However, seven years later, incumbent television stations operating on channels 62, 63, 64, 65, 67, 68 and 69 prevent public safety access to this essential resource in most major urban areas where the demand for more spectrum is the greatest.The recent focus on increased interoperability and Homeland Security make availability of this public safety spectrum nationwide even more critical.

These channels are critical to public safety for two reasons:

(1) Together, the new 700 MHz and current 800 MHz bands provide the best opportunity to integrate interoperable communications.The 700 MHz band's proximity to the 800 MHz band allows public safety agencies to expand their current 800 MHz narrowband voice and data systems for interoperability and regional coordination on an "intra" as well as "inter" agency basis.Equipment operating in these combined frequency bands on the FCC endorsed Project 25 interoperability standard is commercially available today.The FCC has granted each state a license to operate such narrowband communications in the 700 MHz band. Localities throughout the country are actively engaged in spectrum planning at 700 MHz, a prerequisite for obtaining their own FCC licenses. For example, after a yearlong review by the FCC, the Southern California regional plan was recently approved, but TV incumbency prevents actual use of the spectrum in much of that area.

(2) 700 MHz is the only dedicated spectrum allocation where public safety can implement advanced mobile wide area systems that bring high-speed access to databases, the intranet, imaging and video to first responders out in the field.

This technology offers a whole new level of mobile communications capabilities, which is far beyond today's voice and low speed data applications. For example:

a.   An officer or agent could transmit video of a potential bomb, or biological weapon and get real time counsel from an expert in another location.

b.   Local or state police could instantly send or receive a photograph of a missing or abducted child.

c.    Crime scene investigators can transmit live video of footprints, fingerprints and evidence to speed analysis and apprehension of perpetrators.

d.   Firefighters can access building blueprints, hydrant locations hazardous material data and other critical information.

e.   Paramedics can transmit live video of the patient to doctors at the hospital that would help save lives.

Motorola previously conducted wideband trials together with public safety entities in Pinellas County, Florida and the City of Chicago, and we are currently participating in the District of Columbia's broadband trial.As to the Chicago trial, we greatly appreciate Chairman Upton leading a delegation of Committee Members, including Congressmen Bass, Rush, and Terry to participate in a demonstration last year with the Chicago Police Department.We would like to encourage a similar delegation to see the outstanding broadband trial that is being led by Robert LeGrande on behalf of the DC Government.We are proud to be working with him on an innovative solution that will deliver powerful applications to the frontline 1st preventers here in our Nation's Capitol. All of these trials operate under experimental 700 MHz licenses from the FCC. The capabilities demonstrated are the emerging powerful multi-media applications that will bring public safety communications into the Twenty-First Century.

Public safety users and industry finalized the wideband interoperability standard, TIA902, through the Telecommunications Industry Association (TIA). Public safety has recommended that standard to the FCC for the 700 MHz wideband channels, and we are anxiously awaiting FCC action on that request.Right now, actual product development could proceed as soon as we know with certainty that this spectrum will be available nationwide to the public safety community.

Unfortunately, most metropolitan area public safety operations cannot use this spectrum today, nor can they predict with any certainty when they might have access to these frequencies because of incumbent TV operations.Therefore, public safety users in most cities cannot deploy, or firm up plans for the actual deployment of, improved interoperability and advanced capabilities that will improve their effectiveness and safety.

Current law and policies set December 31, 2006 as the date for clearing television from the band.However, this is not a firm date.Broadcasters do not have to clear the band until 85% of the households in their service areas have the capability to receive digital TV, an environment unlikely to be met in most markets by yearend 2006 under the current rules.Under current law, while TV incumbents are required to vacate this spectrum at the end of 2006, they can receive an unlimited extension of this deadline based on the state of the transition in their particular market.So, in reality, there is no "hard date" when the transition will end and the spectrum will really be accessible to public safety everywhere.This is not the optimal situation for the public safety community and those they serve.We commend and encourage efforts by this Subcommittee and the FCC to ensure that this spectrum is cleared nationwide for public safety use no later than yearend 2006.

The reality is that 5% of this country's TV stations are blocking improved public safety communications for 84% of the population in the largest cities, those over 200,000.Of that 84%, more than two-thirds have no access to the spectrum, while the remaining third have only limited access. When we look at all areas of the country, rural as well as urban, 54% of our country's population is totally blocked by this relatively small number of TV stations from receiving any benefits of public safety communications in this band.

In a hearing before this Subcommittee in June, 2003, Greg Brown of Motorola testified about the need for access to the 700 MHz spectrum. During that hearing, Subcommittee Members acknowledged this need, but also discussed the potential impact on some TV operations of setting a firm date for broadcasters to finally return their analog TV channels in the 700 MHz band.

The concerns expressed at that hearing spurred us to perform a study to determine the impact on the viewing public of clearing that spectrum.That study "700 MHz TV Clearing and its Impact on TV Viewership" is attached in its entirety.As shown in this study, the potential harm to the viewing public is limited.And the benefit to public safety is dramatic.

First, only 75 stations, equaling less than 5% of the more than 1500 U.S. TV stations, affect public safety's availability of its Congressionally mandated 700 MHz band frequencies.Second, Motorola's analysis of independent television industry data shows that, on average, only 14% of the TV households who have the option to view these stations actually do so at all, and that of those viewing, 82% watch by cable.This means that, on average, only 3% of the TV households within these stations' coverage areas actually tune to these stations over-the-air sometime during an average week.

The Committee is also aware of an FCC plan that would complete the analog to digital TV transition by January 1, 2009.We applaud the FCC for taking the leadership and initiative to move the debate toward a successful conclusion.While 2009 may be an appropriate date by which all 1500 or more TV stations would complete the transition, the public safety community has stated that its needs justify clearing the 5% of stations blocking its 700 MHz band channels by 2007.By yearend 2006, public safety will have waited almost ten years to access this spectrum.

As noted above, very few TV households would notice any significant impact of clearing this spectrum for public safety.Those that do could be provided with an inexpensive digital-to-analog over-the-air converter box.Motorola is a TV set-top box provider.That business unit is presently completing its analysis, and we expect to place on the record at the FCC a sub-$100 estimate per unit for an over-the-air digital-to-analog converter that would help to facilitate a Berlin Model-type solution in the US.We understand the Committee and the GAO are already reviewing the actions undertaken in Berlin, Germany to ensure a seamless and pain-free crisp analog to digital TV transition.This was achieved through the provision of converter boxes to some TV consumers who did not subscribe to cable or satellite service and maintained an analog TV set.We believe this is a positive step that could provide a real path forward on how to solve the transition here in the U.S.

Congressional action is required to ensure that TV incumbents return this critically needed spectrum, without exceptions, by a firm date -- which should be no later than yearend 2006.

We urge the Committee not to be deterred from setting this goal because it has been hard to achieve to date.Rather, once it has been set, the affected parties, including the public safety community, the FCC and NTIA, the involved broadcasters and other affected parties, including our company, should be called upon to devote our energies to making it happen. 

As you know, the 24 MHz of spectrum in the 700 MHz band is allocated for State and local public safety use. That spectrum, if cleared, would only partially satisfy the spectrum need documented by the public safety community.No comparable spectrum exists for meeting the Homeland Security requirements of Federal agencies or critical infrastructure entities.Such interoperability among State and local first responders, Federal agencies and critical infrastructure entities will best be achieved through the availability of comparable spectrum resources.Therefore, we recommend that Congress consider meeting these additional needs by reallocating the remaining 30 MHz of commercial spectrum in the 747-762 MHz and 777-792 MHz portions of the band which are presently targeted for auction.This spectrum should be reallocated as a Homeland Security band to support State, local, Federal and critical infrastructure (such a utilities and nuclear facilities) communications needs. 

We also note that a spectrum coalition headed by Mr. LeGrande, in the District of Columbia Office of the Chief Technology Officer (OCTO), has requested that 10 MHz of additional spectrum at 700 MHz be designated for broadband use.Since that 10 MHz falls within the 30 MHz recommended for reallocation here, we believe that request and reallocation of the 30 MHz are complementary to one another. Motorola is quite pleased to be one of the partners with OCTO in trialling 700 MHz broadband systems and public safety applications.

As part of this reallocation, Congress should charter a committee of key representatives from major public safety associations, Federal agencies and critical infrastructure entities to determine how that additional 30 MHz of spectrum should be distributed among State, local, Federal and critical infrastructure entities.

Should the government wish to pursue this important reallocation of spectrum, anticipated auction revenue from these 30 MHz of spectrum would no longer be available.However, we believe substitute spectrum that could provide potentially stronger auction receipts can be identified to replace this anticipated revenue and could be used to support a Berlin Model-type subsidy solution domestically. Motorola greatly appreciates this Committee's continued policy thrust to find ways to reinvest spectrum auction revenues in ways to advance technology deployment and economic development, whether it is the Commercial Spectrum Enhancement Act that this body passed last year and is under active consideration in the Senate, or the Chairman's proposal to use auction revenue to help support the return of the analog TV frequencies for other valuable services - including interoperability.

Project 25 is The U.S. Interoperability Standard for Mission Critical Operations
In addition to spectrum access, standardized technology is critically important to achieving interoperability.Fortunately, the public safety community and multiple manufacturers have partnered to develop a suite of standards for interoperability known as Project 25. 

Public safety users adopted the P25 standard in order to implement an open standard that promotes interoperability and system migration, and enables more competitive procurements for digital radio systems and radios -- thereby eliminating dependence on one vendor for radios, even after their systems have been installed.

P25 is actually a full suite of standards that, when built into communications equipment, provides the basis for interoperable digital radio voice and low-speed data communications among multiple public safety users, departments and agencies.These standards were developed under the auspices of, and are published by, the Telecommunications Industry Association (TIA), and accredited by the American National Standards Institute (ANSI).Public safety users led the development of the standard and have the option to choose Project 25 products from multiple vendors.

Unlike many other communications standards and technologies in the broader wireless industry, the unique mission critical requirements of public safety users drove the development of the P25 suite of standards. High priority was given to public safety's operational and tactical requirements.For reasons of cost effectiveness, the Project 25 standards permit a graceful migration path from aging analog to new digital systems.These standards promote improved spectral efficiency, and, as intended, allow for multi-vendor equipment offerings. Radios that meet the P25 standards incorporate backward compatibility with conventional analog systems. Project 25 radios communicate in analog mode to analog radios, and either digital or analog modes with other P25 radios.

Public safety users at all levels of government have embraced Project 25.For example, P25 has received the endorsement of the National Association of State Telecommunications Directors (NASTD), the Association of Public Safety Communications Officials - International (APCO), the International Association of Chiefs of Police (IACP), the International Association of Fire Chiefs (IAFC), the Major Cities Chiefs (MCC), the National Sheriffs' Association (NSA), and the Major County Sheriffs' Association (MCSA).

Project 25 has received broad support at the Federal level as well.Based on public safety user recommendations, the FCC endorsed the Project 25 suite of standards for voice and low-speed data interoperability in the new nation-wide 700 MHz frequency band.Every 700 MHz radio must include Project 25 compatibility defined by this TIA/ANSI standard, and the FCC set P25 as the required mode of operation on the 700 MHz interoperability channels.The U.S. Department of Defense mandated P25 for new land mobile radio systems.The Department of Homeland Security has also endorsed P25 as the preferred standard for digitally trunked radio systems as part of its Federal grant guidance.
Interoperability Funding Should Be a National Priority

Full public safety communications interoperability within the decade should be a national goal.This is an ambitious goal, but a very worthy and doable one.Our nation has the necessary technology, the standards and equipment.After spectrum, what is lacking are the economic resources to acquire the equipment and deploy the systems, particularly at the state and local level, and we will not achieve this goal at the present pace of system upgrades.Instead, it will require a commitment lead by determined champions.Mr. Chairman, I urge this Committee to assume this important role.

There are several reasons why the Federal government must take the lead.As we all know, homeland security is a Federal, State and local responsibility, but national planning begins at the Federal level.This is one of the reasons why the Congress and the President created the new Department of Homeland Security.

While we cannot predict future terrorist attacks, we must prepare for the real possibility and threat.Also, we do know that we will face natural disasters such as hurricanes, tornados, wildfires, and earthquakes and other threats such as hostage takings, hazardous materials spills, and train wrecks.Interoperable public safety communications are critical to effective response in all these cases.

The states face a staggering $80 billion aggregated deficit in FY2004 alone, and this puts serious limits on their spending.As a result, they cannot be expected to accomplish this goal without substantial Federal support. Accordingly, we need a well-funded, multi-year Federal program that guarantees that this communication problem is fixed, once and for all.

Consequently, we must work aggressively to increase the funds devoted to interoperable communications now and until the job is done.Nothing should be allowed to delay or impede this funding effort.In FY 2004, approximately $4.4 billion was appropriated for Federal equipment grant programs for State and local first responders.  However, wireless communications is only one of a large number of allowed uses for these funds.Only about $85 million or 2% of the total was designated in the legislation specifically for wireless communications enhancements.  We would ask for your help to increase the sums designated for wireless communications in light of the broad consensus that exists for improving the status of wireless communications interoperability among government entities.If we are going to fix the interoperability problem we must have a well-defined goal, a program to achieve that goal, and a way of measuring programs that is visible to the Congress.

We certainly cannot afford the human costs associated with delaying achievement of full interoperability.

Planning and Practice are also Essential for Interoperability

Planning for interoperability at the operational level is also a key element of improving interoperability. In situations where multiple agencies and jurisdictions have planned operational procedures and practiced that plan, interoperability has improved.For example, multiple agencies can decide in advance how best to organize communications groups to support the various responders at an incident scene.Practice drills help public safety responders become familiar with these procedures so they can be more easily implemented at an actual emergency incident.

Planning and practice are supplements to, not substitutes for, adequate spectrum, funding and technology.All elements of the foundation need to be in place to improve public safety mission critical interoperability and capability.While Congress has the greatest influence over the interoperability building blocks of spectrum and funding, public safety agencies are the focal point for planning and practice.

Mr. Chairman, ensuring that our nation's public safety officials have the tools they need to protect our citizens in the years ahead is a sound investment for the entire country.We urge this Committee to clear spectrum for public safety and to champion investments in interoperability for all public safety radio users.Motorola pledges its support to our public safety customers and to this Committee to help you make this happen.

Thank you.

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