Thank you, Mr.
Chairman. I appreciate your calling this hearing, which involves a critical
function of this Committee in the emerging digital age: which is to make sure
that actions that affect electronic commerce, sometimes in the name of consumer
protection, are not, in fact, anti-consumer actions to stifle such
commerce by non-digital competitors.
The
timing of this hearing is important, as we see continued growth in the
popularity of e-commerce and its importance in the American economy.
Last month, the U.S. Census Bureau reported that second-quarter online
retail numbers showed a healthy 24% increase from the previous year -- and these
data do not include sales from online travel, finance, and ticketing sectors.
As
e-commerce continues to develop and mature, we will continue to face new and
difficult public policy challenges. We certainly must determine what kind of new
consumer protections are needed for this digital economy. An example of this is
the debate occurring in this Subcommittee over the issue of information privacy.
We also must recognize
that some consumer protections enacted long ago are not applicable for this new
medium. Many laws on the books were
designed under different circumstances for vastly different purposes, and can
now threaten the development of e-commerce, with minimal or no offsetting
benefit to consumers.
We
should not forget that e-commerce produces fascinating new opportunities that
will completely alter the way some businesses operate.
By improving communications, reducing costs and time to market,
minimizing inventories, improving consumer information and knowledge -- just to
name a few -- the use of the Internet to conduct business can have substantial
benefits for businesses and consumers alike.
Of
course, in the process, e-commerce will also displace some of the existing
companies and firms that have played a valuable role in our economic fabric for
many years. One way it can threaten old business set-ups is by cutting out the
middle man - disintermediation, as some call it-- by connecting consumers
directly with the producers of goods and services, often across state lines.
Now,
in many cases there may be legitimate roles for middlemen in commerce. We
examined some of these issues at a Subcommittee hearing on online travel
services held a couple of months ago. But e-commerce can legitimately put those
roles to the test, forcing them to prove their worth. And this is not a bad
thing when it improves competition for certain goods and services. It can even
enhance the middleman's role in some instances.
The
reaction of middlemen, faced with the e-commerce threat, can well be predicted:
sit by and watch it happen, or fight. Our concern today involves one set of
tools that businesses have to use against e-commerce - state laws and state
legislatures. If current middlemen use their political connections, entrenched
position in the market, and the guise of "consumer protection" to influence
state governments and regulators to protect them, then that's a problem -
particularly when it affects interstate commerce.
And
so I am interested to learn how state governments are reacting to the
development of e-commerce - both negatively and positively.
States and State Attorneys General play a vital role protecting
consumers. But states, just like the Federal government, can be
influenced by entrenched incumbents seeking to protect their market position
though new laws or reinterpreted laws instead of through new services.
States'
reactions to a middleman's quest for intervention to protect their position
can be a telling sign of whether e-commerce will develop as we all hope. I expect our witnesses this morning will give us a good
picture as to the reaction of states and "disintermediated" middlemen.
Let
me note that I understand there will be a detailed, three-day FTC workshop on
this subject next month. Chairman Muris should be thanked for pushing forward with
such a thoughtful examination. I am
hopeful that this hearing will be a helpful starting point for that workshop
and, in turn, that their work may assist us, should this Committee move to
consider any remedies that may be necessary.
I
thank the Chairman and look forward to the testimony of the witnesses.