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Subcommittee on Health
August 1, 2001
10:00 AM
2322 Rayburn House Office Building
Summary
of Major Points
1.
There is an acute shortage of
pharmacists in the United States today. In
December of 2000, the Health Resources and Services Administration (HRSA)
released a report entitled "The Pharmacist Workforce: A Study of the Supply
and Demand for Pharmacists." The
report identified and quantified the degree of the current shortage.
2.
The shortage is largely due
to increased demand for pharmacists and their services, demand evident in the
dramatic growth in the number of prescriptions prepared daily-growth that is
sure to continue-and the significant expansion of the pharmacist's role in
patient care.
3.
HR 2173, the Pharmacy
Education Aid Act, is an important step in addressing the pharmacist shortage,
and does so in a way that will provide relief to every setting where
pharmacists practice and help patients.
4.
HR 2173 would provide
financial aid to students, helping students who would otherwise not be able to
pursue such a career. The bill
would help schools and colleges recruit new students to study pharmacy, while
the concurrent emphasis on training in rural and underserved areas will help
retain these graduates as practicing pharmacists in those settings.
Testimony
of the American Pharmaceutical Association
Good
morning. Mr. Chairman and Members
of the Committee, thank you for the opportunity to present the views of
pharmacist caregivers in hospitals, long term care facilities, community
pharmacies and other practice settings across the country.
I am Adele Pietrantoni; I am a pharmacist, immediate past president and
current Chair of the Massachusetts Pharmacists Association and am currently a
trustee for the American Pharmaceutical Association (APhA), the national
professional society of pharmacists.
I
am here to speak about the acute shortage of pharmacists in the United States
today. In December of 2000, in
response to Congressional concern about the imbalance between the demand for
and the supply of practicing pharmacists, the Health Resources and Services
Administration (HRSA) released a report entitled "The Pharmacist Workforce:
A Study of the Supply and Demand for Pharmacists."
The report identified and quantified the degree of the current
shortage.
A
shortage of pharmacists is a serious problem, as pharmacists are a valuable
resource for ensuring the safety, efficacy, and cost effectiveness of
medication therapy for the millions of Americans who rely on medications to
cure disease, resolve symptoms and maintain health. While nurses provide the most public face in the healthcare
system and laboratory technicians perform vital functions to support the
system, pharmacists are the patient's last line of defense to ensure the
appropriate use of medications. Pharmacists
work with patients to ensure that medications work-and to minimize the
situations where this valuable technology causes harm.
How
did this shortage emerge? The
shortage stems from a hyper-demand for medications and medication therapy
management services, and thus pharmacists. This demand is evident in the dramatic growth in the number
of prescriptions prepared daily-growth that is sure to continue-and the
significant expansion of the pharmacist's role in patient care.
As the population ages, the shortage of pharmacists and other health care
professionals will continue. Congress
can play a valuable role in helping address this serious issue.
The
Facts
First,
let me review a few statistics:
According
to the HRSA study, the number of prescriptions dispensed in ambulatory settings
increased by 44% between 1990 and 1999. The
number of pharmacists per 100,000 people, a standard measurement, rose 5% in
that period,
and a study published recently in the Journal
of the American Pharmaceutical Association estimates that this level
of growth will remain the same over the next ten years.
This
disconnect between the demand and supply of pharmacists has yielded an increase
in open positions. According to the
National Association of Chain Drug Stores, the estimated number of full and
part-time unfilled pharmacist positions in chain drug stores grew by 159% from
1998 to 2000.
And
the shortage is not limited to the community setting.
A recent American Hospital Association survey of 715 rural and urban
hospitals found that 21% of hospital pharmacist positions are unfilled.
At
a local level, we have seen a slight decline in the number of pharmacists
licensed in Massachusetts from June 2000 to June 2001, while the number of
prescriptions dispensed continues to rise.
As
noted, the shortage affects every setting where pharmacists practice.
Approximately 60% of pharmacists work in community pharmacies.
These are the pharmacists who most patients encounter and rely on most
often, so the community setting is where most Americans see the effects of the
shortage through longer waits, less time with the pharmacist, and service that
is as good as it can be under trying circumstances.
And
similar to the community setting, drug therapy in hospitals has become an
integral part of treating disease, and often the drug regimens are potentially
toxic and must be very closely monitored. The monitoring of these hospital-based medications is
extremely demanding and time consuming, but absolutely vital. Shortages of other health professionals compound the
challenges hospitals face.
Additionally
the federal services, including the military, Veteran's Affairs, and the
Public Health service, are important settings where pharmacists practice. As the
lowest paying of pharmacist employers, the federal government has been hit hard
by the shortage. Federal pharmacist
vacancy rates are estimated as high as 18%, while the Public Health Service
pharmacist vacancy rate more than doubled from 5% in 1996 to 11% in 2000. The
result of these vacancies have been cutbacks in services as well as the hiring
of pharmacist consultants who are significantly more expensive than uniformed or
civilian pharmacists. A recent
article in Stars and Stripes outlined the shortage problem, stating that for
current pharmacy students, "working for a lower-paying VA medical center may
be off the post-graduation radar."
The
Expanded Role of the Pharmacist
As
illustrated by those statistics, the pharmacist shortage affects every state and
every setting in which pharmacists work, from community pharmacies to hospitals,
from long term care facilities to health maintenance organizations.
The numbers, however, do not tell the whole story.
The
pharmacist shortage is not simply a result of the greater volume of
prescriptions, but also the expanded role of the pharmacist in today's
healthcare system. The role of the
pharmacist has shifted from making medications for patients to working with
patients to make medications work. An
asthma inhaler is not effective if the patient hasn't received sufficient
training to use it correctly. Pharmacists
work with patients to explain medication therapy and monitor for side effects,
working in a collaborative fashion with physicians to implement, monitor, and
maintain drug therapy. The myth of
the pharmacist simply dispensing pills is just that, a myth.
Pharmacists today are best viewed as the clinical managers of medication
therapy, specialists overseeing one aspect of patient care in a similar manner
to a pathologist or radiologist. Just
as a radiologist working in collaboration with a generalist is responsible for
interpreting X-rays and MRIs in the process of diagnosis and treatment, a
pharmacist is likewise responsible for implementing and monitoring drug
therapies in that same process.
These
clinical responsibilities are essential for both patients and the profession.
Such activities integrate pharmacists into the patients' overall care
and allow pharmacists to provide critical advice and counseling regarding drug
regimens that are complex and require rigorous compliance.
However, these activities take time in what is already a very busy day,
and demand expertise that cannot be addressed by automation or technicians.
Other
pressures come to bear as drug therapy becomes more widespread.
Pharmacists often have to manage multiple, sometimes complicated third
party payer situations and health plan specific programs.
Pharmacists work to manage clinically appropriate, cost-effective therapy
within those programs. Adoption of
a Medicare pharmacy benefit will increase the number of patients requiring
assistance with third party payment systems-thus increasing the workload.
A study conducted by Arthur Andersen in 1999 found that "one-fifth of
pharmacy personnel time, including pharmacists, is spent on activities directly
related to 3rd party issues."
This includes data entry, determination of eligibility status, assistance
with prior authorization requirements, and response to insurance-related
inquiries. Some of these tasks
can-and are-delegated to personnel such as technicians, but this also
diverts that personnel from medication preparation activities.
Also, patients come to pharmacies today having learned about drugs
through enticing but brief direct-to-consumer ads, and often rely on the
pharmacist for the details of what the drugs are for and whether they are
appropriate. Providing this
information has become a critical, objective counterbalance, but these
activities stretch the pharmacist even further.
Ultimately,
while we are proud to provide these services which ensure safety, efficacy, and
cost containment, there simply aren't enough of us to do it.
Demand has outstripped supply, and the need for licensed pharmacists is
considerable.
Consequences
of the Shortage
The
pharmacist shortage has had serious impacts on both pharmacists themselves and
the services they are able to provide. Obviously, the pressure of keeping up with demand has been
hard for pharmacists personally. Longer
hours and less flexibility translate into stressful conditions and decreased job
satisfaction. This impact is of
particular concern because it prompts pharmacists to leave the profession or
seek less stressful work environments.
Along
with a negative impact on the pharmacists themselves, consumers suffer when
pharmacists' services are limited. The
shortage is forcing some pharmacies to cut back on services, and these cuts are
particularly noticeable in medically underserved areas as well as in the federal
services, where vacancies are more widespread.
More importantly, the current work environment increases the potential
for medication error. As
pharmacists, we are dedicated first and foremost to the safety of our patients,
but it is inevitable-as it is in any professional situation-that when we are
fatigued and under pressure, the potential for mistakes increases.
Additionally,
as pharmacists are drawn to higher paying jobs in industry and other sectors not
involved with direct patient care, there is a real danger that faculty vacancies
at schools and colleges of pharmacy will increase, restricting the capability of
these institutions to increase class size and increase the supply of
pharmacists. This shift away from
academic institutions hinders the primary long term solution to the problem.
H.R.
2173 - The Pharmacy Education Aid Act
The
recent introduction of HR 2173, the Pharmacy Education Aid Act, is an important
step in addressing the pharmacist shortage, and does so in a way that will
provide relief to every setting where pharmacists practice and help patients.
By
providing financial aid to students, HR 2173 will trigger an immediate incentive
for students who otherwise may not be able to afford this education to pursue
pharmacy as a career. The bill will
help schools and colleges recruit new students to study pharmacy, while the
concurrent emphasis on training in rural and underserved areas will help retain
these graduates as practicing pharmacists in those settings.
In many of those settings, pharmacists may be the only available health
care professional. Maintaining access to those professionals is essential.
By
extending that aid to schools and faculty in the form of loan forgiveness and
expanding existing physical facilities, HR 2173 will enhance the long-term
ability of schools to expand while maintaining adequate faculty staffing.
In this sense, the bill mirrors private sector efforts of some large
chain pharmacies that are currently offering to pay tuition for pharmacists
willing to work for them after graduation.
Additionally,
the bill will ensure that pharmacist services are available to everyone by
requiring participating schools to establish clinical rotations in under-served
areas. HR 2173 will provide further
resources to rural and under-served areas by mandating the inclusion of
pharmacists and pharmacist services in the National Health Service Corps, which
provides primary health services in health professional shortage areas.
This measure will provide immediate assistance to those areas with
especially critical needs.
The
Pharmacy Education Aid Act is significant in that it addresses the fundamental
problem we face - an insufficient supply to meet the demand for pharmacists.
While increasing use of automation and pharmacy technicians and other
changes within healthcare management systems will certainly help deal with the
increasing volume of prescriptions prepared every day, the future of
comprehensive drug therapy requires trained pharmacists able to provide patients
with valuable clinical services. Pharmacy
schools represent the only supply of these professionals, and thus must be one
focus of our efforts to address the pharmacist shortage.
On
the Right Track
We
are extremely pleased to be here talking about this issue, and to be able to
voice our support for the Pharmacy Education Aid Act.
The pharmacist shortage is not a temporary problem, but does not have to
be a long term one. Recognizing the problem is a significant step toward the
solution. Both the public and
private sector have begun to take the necessary initial action to ensure that we
have enough pharmacists to manage drug therapies that already have a significant
impact on the health of millions of Americans, and hold so much promise for the
future. We look forward to working
toward this end, and strongly encourage your continuing efforts.
Thank you for listening to the views of the nation's pharmacists.
Arthur Andersen LLP. (1999) Pharmacy Activity Cost & Productivity
Study, p. 2.
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