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Authorizing Safety Net Public Health Programs

Subcommittee on Health
August 1, 2001
10:00 AM
2322 Rayburn House Office Building 

 

Ms. Linda O'Leary
Chief Nursing Officer
Federation of American Health Systems
Regional Medical Center - Bayonet Point
14000 Fivay Road
Hudson, FL, 34667-7103

Good morning Mr. Chairman and members of the Committee, my name is Linda O'Leary and I am Vice President and Chief Nursing Officer at Regional Medical Center Bayonet Point in Hudson Florida.  I am pleased to testify this morning on behalf of the Federation of American Hospitals (FAH) on the critical issue of the growing healthcare workforce shortage. 

The Federation is the national trade association representing some 1,700 privately-owned and managed community hospitals and health systems providing health care across the acute and post-acute spectrum.  Our member hospitals provide care for patients in both urban and rural America. 

At Bayonet Point, we have a 290 bed acute care facility that is part of a larger hospital system owned by HCA, Inc. We have adopted a range of activities in my hospital, and at the corporate level to recruit and retain an adequate supply of RNs and other caregivers.  As the Chief Nursing Officer I would like to convey my personal experiences in maintaining an adequate workforce at Bayonet Point, as well as a snapshot of the shortage as a whole.  

THE PROBLEM 

The issue of shortages of nurses and other health care providers, and retention of them within healthcare facilities, is a growing problem across the country.  In some areas, the crisis is imminent, in others - it has arrived. Nurses in specialty areas such as operating room nurses, emergency room nurses and intensive care nurses are in particularly short supply.   

The Federation recently convened an ad hoc task force to assist in gathering information regarding the depth and breath of the shortage and to solicit its members' ideas and action plans to address the shortage.  The task force has members from all Federation companies and is composed of professionals representing a range of specialties within their corporations.     

Essentially our member hospitals have told us that:

  • The shortage is hitting hospitals across the country geographically, in rural, urban and suburban settings;
  • Worker shortages are primarily in the field of nursing (especially those in the critical care areas), but also extend to radiological technologists, operating room technologists, and pharmacists, to name a few;  
  • Hospitals have undertaken a wide range of creative recruitment and retention activities including mentoring programs, modified work schedules, community outreach partnerships with vocational schools, and nursing programs, providing sites for clinical rotations, scholarship programs, subsidizing nursing faculty salaries and web advertising;    
  • The issue of state licensure complicates the ability of workers to practice across state lines;
  • Hospitals are employing a range of approaches to counteract the shortage, including signing and retention bonuses.

 

A new report by Fitch, IBCA, Duff & Phelps entitled "Health Care Staffing Shortage" states "The fundamental problem is the decreasing relative supply of nurses in this country.  As of March 2001, there were 2.7 million licensed registered nurses (RNs) in the U.S., with 2.2 million employed in nursing.  .Currently, 80%-85% of hospitals have reported a nurse shortage, and nationwide there is a 10%-12% vacancy rate of nurses in health care facilities."  

The American Hospital Association recently completed a survey of more than 700 hospitals across the country.  Their study revealed that "Hospitals have up to 168,000 open positions - 126,000 of those are for registered nurses." Also, according to the survey, 21% of hospitals have openings for pharmacists, while 18% had unfilled positions for radiological technologists.  

The problem will grow worse as the nursing population ages.  According to the Health Resources & Services Administration (HRSA) and the American Organization of Nurse Executives (AONE), the average age of nurses in the year 2000 was 48. (See attached chart #1).  According to the American Nurses Association (ANA) "Approximately 50% of nurses are entering their 50s, and many will leave the workforce within the next 10 years.  As of 1996, only 9% of nurses were under the age of 30."  The shortage has attracted attention across the country as hospitals report growing vacancies and their advocates in Washington call for action. The Federation is certainly not alone in calling for federal assistance in this area, the American Hospital Association, the American Nurses Association and the American Medical Association have all issued statements recognizing the extent of the problem.     

The job of an RN has changed over the last twenty years.  With a higher proportion of patients with complex care needs and greater acuity, there has been an increased demand for nurses with specialized training. Many nurses entered the profession because of its nurturing nature, patient stays are now shorter and more care is delivered on an outpatient basis, thus limiting the nurse-patient relationship.  Also, the increased use of technology demands a different and more advanced skill set. As you in Congress are well aware hospitals and their staff spend countless hours dealing with burdensome regulatory requirements and filling out paperwork.  This takes nurses away from the bedside where they belong. There has also been an expansion of care delivery settings in which nurses can work, thereby spreading the existing workforce more thinly.  Hospitals are now competing with home health agencies, health maintenance organizations, pharmaceutical companies, and recruitment firms to hire nurses and other providers.   

Of course, while the job of a nurse has evolved, so too has the field of opportunity for women who traditionally filled these jobs.  Fewer and fewer young women are entering the nursing profession, and to date there has been little success in reaching out to men and minorities to join the profession.  According to a study by Peter Buerhaus, "Policy Responses to an Aging Registered Nurse Workforce," women graduating from high school in the 1990s were 35 % less likely to become RNs than women who graduated in the 1970's.  

The decline in new nurse graduates in combination with the rapid aging of the existing pool of nurses and the aging population paint a picture of health care delivery in significant stress. The existing workforce shortage is projected to get much worse.  Predictions for workforce employee vacancies are difficult to nail down, however, the Bureau of Labor Statistics states that 450,000 additional registered nurses will be needed to fill the present demand through the year 2008.  According the General Accounting Office congressional testimony before the Senate Government Affairs Committee on June 27, 2001, ".Enrollments in registered nursing programs have declined over the last 5 years, shrinking the pool of new workers to replace those who are leaving or retiring.  The problem is expected to be more serious in the future as the aging of the population substantially increases the demand for nurses."   

The State of Florida 

I would like to draw your attention to some specific examples within the state of Florida in order to illustrate the depth and breadth of the shortage. The Florida Hospital Association recently released their annual nurse staffing report which details the extent of the shortage in my state.  Because of the shortage - the survey found that the use of temporary agencies was reported by 83% of the hospitals surveyed, and that 74% of those surveyed utilized nurse travelers and 73% used on-call staff.  This is a growing phenomenon.  The survey found that many hospitals used financial incentives including sign-on bonuses and seasonal bonuses.  During the survey week of February 18th- 24th of this year, the survey found that 3,087 RN positions were vacant within the hospitals surveyed.  This represents a 15.6% RN vacancy rate in the hospitals responding. (See attached chart #2.) 

The problem is further detailed by studying the vacancy rates by RN Specialty. (See attached chart #3)  Not only are we experiencing RN shortages in Florida at a rate of 15.6%, but hospitals are experiencing a shortage of Pediatric Critical Care nurses at a rate of 17.1%, Adult Critical Care nurses at 16.8%, and a shortage of Medical-Surgical nurses at a rate of 17.2%.  These vacancy rates reflect a dramatic increase from rates just a year ago. The Pediatric Critical Care vacancy rate increased by an alarming 10%. 

Experts agree that hospitals are competing with other health care providers for their workforce.  In the state of Florida, the vast majority of nurses are still employed in the hospital setting - over 59% in the year 2000.  The other practice settings are: 18% in the community/home health arena, 10% in ambulatory care, 7% in nursing homes, 2% in nursing education and 4% in some other category. (See attached chart #4) 

Bayonet Point

 At my hospital, our current vacancy rate for RN's is between 25 and 27%, which translates into roughly 80 open RN positions.  Currently, I have 14 RN's in specific training courses for specialties such as operating room and critical care nurses - that number would be double if I could find more nurses to undergo this training. 

We have a number of recruitment efforts underway.  HCA offers tuition reimbursement for all employees who pursue health care careers.  Bayonet Point and seven other hospitals in our area have a new partnership with Pasco-Hernando Community College.  We have agreed to fund additional teachers in the nursing school and have purchased the school a full-size mannequin as a teaching tool.   In return, each hospital has the opportunity to provide scholarship money for up to 25 students at a time.  Each student agrees to work for us for 2 to 3 years in return for the scholarship money - we have 16 students joining us in August. 

Another outreach effort we have underway is educating career counselors at the junior high and high schools about the field of nursing and opportunities and careers within the health care field generally.  We have found that many career counselors have little information about the career paths available.   

Beyond recruitment, we must also focus on nurse retention.  Bayonet Point has instituted bonus programs for staff to increase their working hours and we often modify work schedules to meet personal needs.  We offer a variety of pay and incentive practices to meet the specific individual needs of our workers.  One very important component of retaining nurses is asking their opinion.  We seek out ways to involve nurses in care and treatment options and look for devices to reduce the difficult physical demands of the profession. 

The issue we all face as nurses is that it is a physically demanding profession that requires night and weekend work.  Our nurses are dealing with an increased acuity level, demanding patients and families and limited resources.  My job as a CNO is to promote nursing as a rewarding career, listen to my staff, understand their concerns and work in partnership with them to resolve issues as quickly as possible. 

SHORT TERM SOLUTIONS 

Nurse Travelers and Staffing Companies 

A side effect of workforce shortages is the development and growth of two staffing innovations: nurse travelers and nurse staffing agencies across the country.  Although both entities have been in existence for a number of years, new companies are now recruiting thousands of traveler nurses who work at a facility for a period of months, weeks or days and then move on.  These nurses travel the country to locations based on pay, specialty, weather, and whim.  According to an article in The New York Times entitled "Nurse Shortage Puts a Premium on Staff Agencies", July 17, 2001, "Hospitals paid $7.2 billion last year for temporary employees, mainly nurses, according to The Staffing Industry Report, an industry news letter.  And, spending on medical staffing is likely to increase more than 20% a year, it says, to $8.7 billion in 2001 and $10.6 billion next year."  

A number of these traveler companies have begun initial public offerings of their stock and are doing quite well financially despite the downturn in the stock market.  The industry report states that traveling nurse companies charge the hospitals between $40 - $50 an hour, with higher hourly rates in high cost settings.  As an added incentive to become a traveler, these companies frequently offer other benefits such as paid apartments, liability insurance, and health benefits for nurses who work a minimum period of time.  An executive from one of the traveling companies based in Boca Raton, FL, Cross-Country TravCorps, estimated the ranks of traveling nurses have doubled in the past five years, with 15,000 nurses now crisscrossing the country.  (Washington Post "Ranks of Traveling Nurses Grow" June 7, 2001) 

Immigration 

In addition to the growing utilization of nurse travelers and staffing agencies, a greater number of hospitals are recruiting their workforce abroad. I wanted to provide the subcommittee with some background information on the limited opportunities that we have to recruit and hire foreign nurses.   

The main recruitment vehicle currently is the Labor Department's H1-C visa program. Regular green card applicant nurses are still coming into the United States, but at an extremely slow rate.  The Department of Immigration is notorious for lengthy delays and time consuming processes that significantly slow any sort of regular influx of foreign nurses into the U.S.  During the nursing shortage in the late 1980s, Congress created a special visa for nurses called the H-1A visa.  Under the government program, the industry was able to recruit 6,000-7,000 nurses a year; the program expired in 1995. 

Since 1995, Congress has not approved a comparable program.  In fact, in late 2000, it expanded the number of visas that could be issued to recruit high-tech workers, but it overlooked healthcare.  Congress passed the "Nursing Relief for Disadvantaged Areas Act" in 1999; however, it limits the number of foreign RNs to 500 per year. This legislation amended the Immigration and Nationality Act to establish a four-year nonimmigrant classification (H-1C) for nonimmigrant registered nurses in health professional shortage areas.  The program was created as a temporary, limited solution and will expire in 2003.   

The "Nursing Relief for Disadvantaged Areas Act" permits up to 500 foreign nurses to work in the U.S. per aggregate fiscal year.  To qualify, hospitals must have at least 190 acute care beds, be located in federally designated areas with health care worker shortages, and meet thresholds on Medicare (35%) and Medicaid patient mix (28%.)  Hospitals are also limited in how many nurses they can hire under this program based on the size of the state.  According to the Department of Labor, only 14 hospitals benefited from this program. The law directs the Secretary of Health and Human Services to recommend 1) and alternative to the H-1C program as a permanent remedy to the registered nurse shortage; and 2) a more effective program enforcement system.  

As mentioned above, there is some confusion regarding the H-1B Visa which was created to permit skilled foreign professionals to work in the U.S. for a period of up to six years.  The H-1B Visa is also employer specific and is for "professional positions."  Such positions are defined as specialty occupations that require critical and practical application of a body of highly specialized knowledge.  Many medical and health occupations meet this definition, but foreign nurses are only eligible for H-1B status if the position would typically be filled by a nurse in a supervisory or research position.  Due to the nursing shortages HCA hospitals are facing, Dr. Frank M. Houser, M.D., HCA's Senior Vice President, Quality, and Corporate Medical Director, just returned from travel to India in an effort to recruit nurses to work in our hospitals.  However, as illustrated above, the opportunities for international recruitment are extremely limited because of existing immigration laws.  The United States is also increasingly competing for nurses with other countries. For example, British hospitals, with the aid of their government, have already gotten a competitive advantage. Their recruitment offers include no visa requirements for degreed critical care Indian nurses willing to relocate to British hospitals.   

LEGISLATIVE POSSIBILITIES FOR THE LONG TERM 

Federation members have undertaken a wide range of innovative activities in order to recruit qualified nurses.  But the problems of the shortage are so vast and complex that we are looking to Congress and the Administration to foster current activities, as well as provide support for further development and funding of nursing recruitment, education and retention. 

As you know Mr. Chairman, a number of pieces of legislation have been introduced that attempt to increase the numbers of individuals entering the nursing field, by assisting with education and training, and also with retention of trained health care staff.  Broadly, the Federation supports legislation that seeks to improve the following areas: 

·        Recruitment - We believe that federal leadership to promote and enhance the image of nursing would be very helpful.  Many Federation members are already reaching out within their local communities to advance the public image of the profession, but increased federal attention to the critical role nurses play in our health care delivery system is key. 

·        Faculty - We recognize that in order to ensure a steady supply of the most qualified nurses we need to ensure the development and support of nursing faculty.  Greater financial support of nursing programs is also important to ensure an adequately trained workforce. 

·        Community Outreach - We support federal grants that would foster innovative community/private partnerships in shortage areas.  Examples of activities already undertaken by Federation members include outreach to vocational programs, partnering with nursing programs and providing sites for clinical rotations. 

·        Nurse Service Corps - The Federation supports the development of a nurse service corps that would allow loan repayment for nurses that serve in shortage areas/facilities.  Recruits for this program should be able to provide patient care in a wide range of settings irrespective of tax status. 

·        Immigration - Federal leadership to increase recruitment of nurses is critical, but just as critical is modifying immigration laws to allow more nurses to come to the United States from abroad.  Current immigration laws severely limit the number of nurses who can be recruited internationally.  Further slowing down the process is the Department of Immigration and Naturalization Services which delays legal immigration for months at a time.  We ask Congress to review the current visa programs for nurses and consider expanding the existing H-1C visa program and/or reauthorizing the H-1A program.  Immigration reform could help alleviate some of our staffing shortages in short order. 

Specifically, members of this Committee have introduced legislation that would attempt to increase the numbers of workers entering the nursing workforce and provide opportunities and incentives to alleviate the shortage.  The "Nurse Reinvestment Act" -- H.R. 1436 was introduced by Representatives Lois Capps (D-CA) and Susan Kelly (R-NY).  This legislation would foster community partnerships and innovative programs for recruitment.  The bill would also develop a national nurse service corps.  We believe that this legislation has many valuable ideas and could serve as a starting point, however it falls short because it does not ensure that nurses could work in the facility of their choice. Specifically, all Federation member facilities would be excluded from using the Nurse Service Corps, as well as the other sections of the bill. We would like to work with Representative Capps and Kelly to amend the legislation to ensure that their creative solutions to the workforce crisis are helpful to all hospitals.  

The other promising piece of legislation introduced by members of this Committee is the "Nurse of Tomorrow Act of 2001" H.R. 1897 introduced by Representatives Eliot Engel (D-NY) and Mary Bono (R-CA).  HR 1897 would authorize the Secretary of HHS to make grants to health care facilities for nurse recruitment and retention activities, as well as encourage facilities to assist in nurse education and training.  The bill also establishes refundable tax credits for nurses.  The Federation supports the ideas embodied in HR 1897, and applauds the bill's sponsors for including all facilities in their legislation. 

CONCLUSION 

CNO's are a passionate lot who firmly believe in the profession of nursing.  They work continuously to support their staff and to provide them with the tools they need to deliver care.  I have been a nurse for over 30 years and, frankly, cannot imagine doing anything else. Federation members and all healthcare facilities are facing a workforce crisis.  Our hospitals are on the front lines of delivering patient care, but our most precious resource, our workers are in very short supply.  We look forward to working with Congress and the Administration to attempt to solve this complex and growing problem.                        

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