|
Subcommittee on Health
August 1, 2001
10:00 AM
2322 Rayburn House Office Building
Chairman Bilirakis, Ranking Member Brown, and Members of the Subcommittee:
My
name is David Brewton, and I am Director of Development for the East Liberty
Family Health Care Center, a faith-based community health center that has
successfully provided quality, whole-person health care for residents of the
City of Pittsburgh for nearly twenty years, without regard to ability to pay.
While I have been employed by the Center for five years, I and my
family have been patients there since literally the first day the Center
opened in 1982, so I am well acquainted with the quality, compassionate, and
accessible care the Center provides every day to all who come.
I
want to thank you all for the unwavering support this Subcommittee has given
our health center and our colleagues around the country in our work to care
for the uninsured and underserved. I
come in support of the National Association of Community Health Center's
position in regard to the extension, reauthorization, and expansion of the
Section 330 community health centers program and the National Health Service
Corps (NHSC). The unique
perspective that I wish to emphasize in my comments is that we are a
demonstration of how a faith-based health center can produce effective health
outcomes for the underserved by combining the power of faith-based (or what we
call "whole-person") care with the institutional strength that comes
from full participation in the section 330 health centers program.
Our
Center was incorporated as a 501(c)(3) non-profit corporation in 1982. Our founding physician, Dr. David
Hall, had a deep sense of calling to
provide health care wholistically for the poor in his hometown of Pittsburgh,
and to do so as an expression of his conviction that true healing incorporates
the physical, mental, emotional, and spiritual dimensions of the human person.
The Rev. Douglas A. Dunderdale, Senior Pastor of Eastminster
Presbyterian Church, had been praying for a health ministry out of his church,
located in the heart of a severely medically-underserved community in
Pittsburgh's East End. When
the two came together, they knew that it was a confirmation of their visions,
and in 1982, the Center opened up a small office in the basement of
Eastminster Presbyterian Church. It
is important to note that while a Presbyterian Church provided us our start,
the Center is non-denominational, and an expression of ministry supported by
persons of many different faiths who share a common sense of mission.
Today,
the East Liberty Family Health Care Center operates two offices in the East
End, and last year provided more than 27,000 patient encounters without regard
to ability to pay for more than 5,000 individuals. The Center employs a staff of 60 with a budget in
excess of $3 million,
and provides more than ten distinct forms of outreach to the low-income
community it serves to meet needs beyond the walls of its two welcoming,
culturally-sensitive offices.
Faith-based
and federally funded, we at the Center believe that these two forces are a
powerful combination to effectively serve everyone in our community: the insured and the uninsured,
those on Medical Assistance and
Medicare, the homeless, and yes, even those who are privately insured but want
quality care with a difference.
Here's
the difference our faith-based perspective makes:
-
It
provides a value system with deep historical roots that helps us to care
not only for the physical, but all dimensions of human existence. It reminds us of the dignity of
every human being, who is created
in God's image--even, and perhaps, especially, those who do not share our
particular religious values. That
is why we are in an underserved community, and why we never turn anyone
away.
-
It
provides a motivation that makes our practitioners by and large stay with
us for longer than in most such demanding settings. In our 19+ years, we have had four NHSC
participants, all of whom
are still serving at the Center today out of a sense of God's calling.
(How's that for retention!) This
enables them to develop lasting relationships with their patients, most of
whom NEVER had a primary care physician before, and were used to relying
solely on strangers at emergency rooms for care. Because of this spiritually motivated commitment,
our
"poor" patients develop the kind of lasting relationships with
their own family doctors at the Center that most of us take for granted.
-
It
means we spend time--lots of it--with each patient to get to know the
whole person, even when insurance and federal subsidy won't pay for that
time. This is why one patient
spoke for many when she said recently: "When I'm with Dr. Hall, I feel like I'm his only
patient."
-
It means we offer prayer
with every visit--and please note--we do not force or require prayer, we
simply offer it at the conclusion of each visit, gently, and respectfully.
Some patients decline, and we fully respect their decision. There is no pressure.
Others
specifically request it and will testify that it is the primary reason
they come to us for care (never mind that we employ 11 outstanding board
certified physicians with years of experience and from some of the best
medical schools in the country). Sometimes,
our patients from different religious backgrounds, including Jewish and
Muslim, will also ask for prayer, and we are careful to do so in a way
that respects our similarities and differences.
Finally,
it means that we have not just a compassion for people, but a passion for
quality care. Our faith motivates
us to provide the best care we can and to strive to measure the results.
So, it should not surprise you that we have been innovators and
results-producers since our inception: All
of our physicians are Board certified. Our
founder has received numerous awards in the community for community outreach.
Our Homebound Elderly Outreach Program has been named a "Best
Practice in Faith-based Health Care" in a national competition,
underwritten by the Bureau of Primary Health Care (BPHC). A few years back, we documented 92% compliance
with State immunization
requirements for all our patients through age 2, when the region's largest
Medicaid HMO had a rate of 62%. We
participate in research studies at Pittsburgh's fine universities to help
improve our patients' care. And,
we are on the cutting edge in some administrative areas, implementing a
computerized medical records system to measure outcomes among our populations,
and being the founding member agency of a nationally-recognized integrated
healthcare delivery system (the "Coordinated Care Network," or CCN)
that is transforming the way managed care works for those on Medical
Assistance and the uninsured. Simultaneously,
the CCN is re-capturing the savings generated to provide even better
wrap-around, preventive care for these high cost users of the medical system
in Pittsburgh. (To demonstrate our achievements, I have included as
Attachments A and B of my statement our 2000 Annual Report and our Health Care
and Business Plans.)
Please
be clear: our faith NEVER leads
us to exclude anyone, in fact, just the opposite: It compels us to be open to all.
Period. If we did exclude folks, you would have a right to judge us harshly,
for we would not be supporting the goals of the community health center
program which we all share: 100%
access to care and zero health disparities.
Which
brings me to my second and final point. Here's the difference federal support makes:
For
our first 17 years, we relied solely on private charitable support to make up
the difference between the cost of the care we provide and what our patients
can pay. Most of it comes from
church-going people, by the way, who continue today to provide well over $1
million per year to pay for those parts of the care we provide that no one
else can or will.
But
in 1999, we were one of the top ten applicants for health center funding in a
very competitive cycle, and so became a full-fledged CHC. Without this reliable, accountable, and
renewable support, we never
could have grown to meet the real needs in our community. Private support--while significant--is simply
not enough!
Without
CHC funding, we couldn't have opened our second office in the even more
underserved community of Lincoln-Lemington, two miles from our home office.
We couldn't have started a dental program, our addiction outreach
program, or our important programs in ob/gynecology and parent education.
We couldn't have seen our annual visits more than double from 12,000 in
1996 to more than 27,000 in the year 2000. And about now, we would have been overrun and had to close
our doors to
the more than 1,000 new patients who were added to our rolls just this year,
because of welfare reform and PA's managed care initiative for those on
Medical Assistance.
Beyond
that, we would like to say that the guidelines and regulations of the
community health center program, while sometimes seeming(!) to be onerous, are
actually strong encouragements for us to be more accountable and more
outcome-oriented in all we do. It
is often tempting to grumble about regulations and standards, but our view is
this: if we are going to be faithful to our God, we should see government
standards as MINIMUM standards, and do our best to achieve or even exceed
them.
Through
our participation in the CHC program, we have had the opportunity to pursue
JCAHO accreditation (we hope to complete this process in the next year or
two), to participate in collaboratives with other groups around specific
issues to improve our handling of high-incidence diseases such as diabetes and
hypertension, and just the accountability that comes through knowing that we
are responsible for meeting the goals we set for ourselves in our annual
federal review process.
Are
there areas of tension in this alliance of faith and government funding?
Undoubtedly. But as long as we focus on our common objective (100% access,
0 disparities); and recognize that both church and state have a role in the
promotion of the public good, and are clear about the distinctions of those
roles, we believe that we are a forthright demonstration of how the two can
work together in integrity and accountability.
I
urge you to extend, reauthorize, and expand the vital Section 330 Health
Centers and the National Health Service Corps programs, and to strengthen
these programs in accordance with the proposed improvements of the National
Association of Community Health Centers. I have included these proposals as Attachment C of my
statement.
Thank
you again for the opportunity to present my views here today. I would be pleased to answer any questions
you may have.
Caring
for the Whole person
Annual
Report 2000
and
Final Report on
"The
Campaign for Whole-person Health Care for the Twenty-first Century."
"For
Thou didst form my inward parts, Thou didst knot me together in my mother's
womb. I praise Thee for I am
fearfully and wonderfully made. Wonderful
are they works!"
Psalm
139: 13-14
Reflect
with us for a moment on the amazing wonder of the human body:
-
A
baby is born, and mother and father marvel at the unspeakable miracle.
-
Daily
that baby develops intangible qualities which transform a physical body
into a person: a personality,
a will, a heart, a spirit, and along with them, a smile or
whole-face-frown that instantly translate the intangibles into the
tangible.
-
By
high school, the developing person studies biology and learns in
ever-greater detail the amazing complexity of the human body, and how all
the internal systems work together to effortlessly perform the daily
functions that we take for granted.
-
wo
people make a lifetime commitment of marriage and celebrate their union
bodily in an act of spiritual and physical one-ness.
-
Over
time, the body ages, creaks and groans, expands and sags, until at some
point, life is no longer contained in that failing body. We see a shell, and we look and long for a
restored, transformed,
renewed, imperishable body.
When
we in the Center
speak of "whole-person care," we begin with this understanding: that our visible bodies and invisible
spirits are bound
together in God's creation and are fearfully and wonderfully made.
We join good science and deep faith to attempt to bring healing and
hope to the wondrous persons who come to our two offices for care. And when we start with the fact of
our wondrous creation by our
wondrous God, it makes all the difference. It affects everything we do.
-
It's
why we are open to all: for
all of us are made by the same God in His very image.
-
It's
why we strive to link counseling, social services, and spiritual support
with our care: for health is about much more than the physical.
-
It's
why we take the time-lots of time-to listen to our patients'
stories: for care is about
much more than making the right diagnosis, it's about love and trust.
-
And
it's why we offer prayer with every visit: because the One who made us is the only one who can
restore us to
whole-person health: physical,
emotional, and spiritual health.
Now
the reality of our human existence is this: None of us is fully whole; none of us is fully broken.
God's image is in each one. But
the broken-ness of sin and sickness is also in each one.
So
we celebrate the great steps we've made as a ministry toward healing and
wholeness, but we remember that much remains to be done. Health and wholeness will never be
complete.
But oh, the joy of being a part of the process of restoration! God has allowed us to achieve much; much
remains to be done.
Won't you join us in our mission?
Mission
Statement: The East Liberty Family Health Care Center is dedicated to witnessing
to God's love, known in Jesus Christ by providing quality, whole-person
health care to all, especially the poor.
Accomplishments
of the "Campaign for Whole-person Health Care for the Twenty-first
Century" (1997-2001)
-
Opening
of the Center's first satellite
office: the Lincoln-Lemington
Family Health Care Center, March, 1998.
-
Creation
of the Coordinated Care Network (CCN) to join with twelve other agencies
to bring whole-person care to virtually all of Allegheny County's
uninsured and Medical Assistance recipients.
-
Renovation
of the East Liberty Office (in memory of Mr. and Mrs. William H. Ochiltree)
for greater patient volume and efficiency.
-
Implementation
of a single computerized record system that includes scheduling, billing,
and medical records.
-
Purchase
of the Dorothy Day Apartments, construction of the Center's
first Dental Office, and renaming of the entire Lincoln-Lemington facility
in memory of The Rev. Dr. Bruce W. Thielemann.
-
Addition
of seven new services to our "whole-person care" model:
Obstetrics/gynecoloy, addiction outreach and case management,
mental health counseling, parent education, podiatry, dental care, and
transitional housing.
-
Doubling
of our patient volume from 12,000 visits in 1996 to more than 27,000
visits in 2000!
Accomplishments
of the Year 2000
-
Provided
a record 27,000+ patient services without regard to ability to pay: for
the insured, uninsured, the homeless, and those on Medical Assistance and
Medicare.
-
Delivered
a record 63 babies, with only four below normal birthweight
-
Provided
for the first time ever 399 dental visits
-
Provided
for the first time ever 86 podiatry visits
-
Provided
2,500+ home visits to the homebound elderly, providing medical and daily
living assistance, preventing more than 30 unnecessary hospitalizations.
As a result, this program was named a "Best Practice in
Faith-Based Health-Care in a National Competition.
-
Provided
in-home pediatric services for more than 50 families
-
Supported
94 persons in recovery from addiction to drugs and/or alcohol, helping 64%
of them maintain continuous sobriety throughout the year
-
Conducted
a patient satisfaction survey showing a >90% satisfaction rate among
our patients
-
Began
strategic planning with Board, staff, and community experts to begin
discerning God's direction for the next five years.
Whole-Person
Care in the Words of our Patients
Primary
Care
Long-time
patient, Verneeta Griggs: I trust
in the Lord, and I trust Dr. [David] Hall. Whenever I have any problem in my life, I can ask him
anything.
The quietness with which he speaks reassures me. We just talk about it and he prays for my peace, and
that helps me.
And I pray for him and the Center,
too, that they would stay in Him, that their strength and peace would be
rooted in Him."
Pediatric
Home Outreach
Ms.
Daniell Arms, mother of pre-mature twins Dai-mon and Dai-jah: "When I moved way out of town to escape
the bad influences of my old
crowd, Susan Triggs (RN) didn't leave me. She came to my home to give my twins the medicine they needed
because
of their pre-mature birth. When I
couldn't get ACCESS to provide transportation, Susan could! When one of my twins was sick in the
evening, she came all the way out,
took us to the hospital, and brought us back home around midnight. So this past New Year's Eve, when I
decided to give my life
to Jesus Christ, Susan was the first person I called. Then the Center
got me a Bible to read. Susan is
always there for me."
Homebound
Elderly Outreach
Patient
Paul Sandfield: "Last year, I
had two heart surgeries, and other operations. My left leg was removed.
The Center
had cared for my father in his home until he died, so when I lost my leg I
asked them to care for me. Debbie
[Keck] comes every week, checks my blood and orders my medicine. I take many medicines, three times a
day.
George [Rivers] comes and picks up my medicine at the drug store once a
week. He also gets my groceries
for me and brings them in, because I never get out of my place. If they didn't come, I absolutely would
NOT go to a nursing home, so
I suppose I'd just stay here until I was deceased. But I sure couldn't manage without Deb and
George."
Obstetrics
New
mother, Sharine Edwards: "[Dr.]
Irene [Frederick] was wonderful the whole time. I had a lot of complaints during my pregnancy, and she
answered every
one, never making me feel judged. She
was so attentive. She never left
my side during the whole delivery. She
did everything possible, including massage to avoid a C-Section, but when it
became necessary, she supported me through that. We prayed before, during, and after.
When Charonn was born, Irene gathered all my family and friends into
the room and the seven of us all prayed. She still checks up on me:
When
I was going through some post-partum depression, she even called me when she
was on vacation."
Homeless
Outreach
Homeless
Patient, Harold Hughes: "Doctor
Pete [Peter Murray, Physician's Assistant] helped me when I buried my mom
and was homeless for awhile. I
broke up with my wife and he got me medication for my depression. I am a diabetic, and he got me the
right medicine for that.
He always has love and kindness. We
always pray. He goes to my church [Samaritan Worship at East Liberty
Presbyterian, where Pete is a member]. When
my mom died and my wife was gone, Peter was an inspiration of love and care to
not give up on God or this world."
Community
Recovery Services
Recovering
Addict, Sheila F.: "Where would
I be without Bobby [Booker, Addiction Outreach Worker]? I relapsed last year in the worst way.
My face got cut. I
checked into detox and had to be released in 5 days, but I wasn't ready.
There were no beds available in rehab. A girlfriend took me to a meeting where I talked about my fear of
"picking up" again. After the
meeting, this man (Bobby) spoke to me, and he got me into rehab the next day.
When I had to go to court, Bobby went with me. I had to spend a week in jail, and when I got out, Bobby
was the first
person I called. He got me into
the Zoar Program, which I completed last year. I went to more than 90 meetings in 90 days.
Now, I have a job, I'm going to Community College for Drug and
Alcohol Counseling, Before, I "belonged" to a bar; now I'm the Vice
President of the Sorority at my church. Now,
I chase recovery like I used to chase the drugs. I just love Bobby.
He's
my mentor, he checks up on me and sometimes, even calls my mom to check on me.
There's no doubt in my mind that this is a lifelong friendship."
Parent
Education (with Arsenal
Family & Children's Services)
Gloria
Morris, raising her grandson Markeith: "[Parent
educator] Janet [Edwards Anti] is patient with him, and shows me how to be
more patient. I've gotten
control of myself, now. I know
how to deal with him. I don't
get as upset as much. I speak
like Janet does instead of hollering at him. Before I was timid and would boil over.
Now, I know to be specific and stren to help him know what I expect and
that I mean it. Now, my
grandchild says to me, "I'm not going to be like that anymore!"
Counseling
Services (with Pittsburgh
Pastoral Institute)
"I
knew I was emotionally falling apart, but I couldn't get it together to ask
for help. I came into the Center
for a physical problem, and Pete Murray told me that their counselors would be
there the next day to screen for depression. He helped me sign up--I knew I could do that much.
That we the first step that gave me hope to begin making some positive
changes in my life. I'm feeling
much better already."
East
Liberty Family Health Care Center
BPHC
Section 330 Community Health Center "New Start" Program
Health
Care Plan
I. Problem/Need: The need to inc. access by the
underserved/vulnerable to
comprehensive primary and preventive health care. The need to replace reliance on Emergency Room and
Hospital-based care for primary care needs with preventive, primary care.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Increase # of unduplicated MA, MC, Uninsured, and Homeless
Patients seen at the Center by 150% in two
years(CHC)
|
A. Open new office in Lincoln-Lemington; hire staff to increase
capacity. Carry out
"Outreach Plan" (See Business Plan) to attract new patients.
|
A. Measure implementation of Outreach Plan by goals set in Plan.
|
Total
active patients seen at both sites has increased from 5,397 @ 3/1/00 to
7,001 on 10/31/00.
|
Based
on unduplicated patients seen in first 8 months of current fiscal year.
|
|
B. Add 2,400 new MA patients. (CHC)
|
B. Work with CCN and Gateway to attract new "Health Choices"
patients.
|
B. Prac. Mgmnt. System will track.
|
Net
gain of 495 MA patients in 1st 8 months of contract period.
|
From
1,781 on 3/1/00 to 2,276 on 10/31/00.
|
|
C. Add 795 new MC patients. (CHC)
|
C. Publicize Homebound Elderly Program at local churches and
agencies.
|
C. Same as A1.
|
Net
loss of 31 MC patients in 1st 8 mos. of contract.
|
From
486 to 455 pts. (same dates)
|
|
D. Add 1,590 new Uninsured Patients. (CHC)
|
D1. Continue outreach to home-less, addicted."
D2. Contact min. 12 homeless/ wk. by regular visits to shelter.
D3. Explore proposal to have on-site Clinic at EECM Drop-in Ctr.
|
D. Same as A1
|
Net
gain of 525 uninsured patients in 1st 8 months of contract. On-site clinic established.
|
From
1,295 unins. patients on 3/1/00 to 1,820 on 10/31/00.
|
|
E. Decrease ER utilization by new patients by 50%.
(CHC)
|
E1. Provide whole-person, preventive care to patients.
E2. Prevent min. of 20 ER visits by Homecare Intervention.
|
E. Hospitals provide ER util. Data semi-ann.
|
E1.
CCN has provided baseline data: 2nd
Qtr. 2000: 144 ER visits by
103 MA pts., Will track in future qtrs.
E2. Homecare documen-ted 20 cases where inter-vention prevented ER
adm. In 1999. 2000 data not
yet available.
|
CCN
also tracking ER visits/1,000 member-months. In 1st qtr. 2000, our East Lib. Office was 700.32 and
Linc-Lem. was 576.99, compared to the MA MCO local average of 683.06.
|
Problem/Need: Health Disparities: Infant
Mortality remains above 17/1,000 in the East End, and is approximately double
that among African-Americans.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Evaluation
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Reduce Teen Preg-nancies among patient population by 10%. (CHC)
|
A1. Incorporate abstinence & birth control education in all
visits above age 12.
A2. Refer a min. of 50 teens to youth programming through Families
& Youth 2000.
|
A1. Automated clinical records will track.
A2. Practs will note referrals to FY 2000 on patient chart.
Semi-annual follow-up with partic. churches.
|
A1.
Education component is implemented for all patients.
A2. No data available.
|
A2. The FY2000 collaborative has seen some programs disband, and
insufficient funding for network referral tracking.
|
|
B. Ensure approp. Pre-natal care in first-trimester to min. of 90%
of high-risk/teen pregnancies through new ob program. (CHC)
|
B1. Training of staff in pre-natal care and early diagnosis.
B2. On-site referrals to new ob/gyne on staff.
|
B2. Ob staff will monitor pre-natal care and report to central
administration.
|
B1. Two in-services completed, plus 1-on-1 consults with MDs by Ob/Gyne
implemented.
|
Ob
volume has grown from 24 pregnancies in 98-99 to 65 in 99-00.
|
|
C. Support women in recovery to reduce likelihood of addicted NICU
babies. (CHC)
|
C. Provide intensive case management to 100 recovering addicts
through CRS program.
|
C. CRS provides monthly statistical supports to County.
|
No
pregnancies reported in current CRS caseload.
|
CRS
oper'l for 30 mo, helping >170 addicts stay clean.
|
|
D. Ensure prompt post-natal care and enroll-ment in well-child
program. (CHC)
|
D1. Conduct Home Visit to all newborns in practice within 1 week of
birth.
D2. Improve well-child compliance by home visits,
transportation when needed, and telephone visit reminders.
|
D. Ob staff, assisted by automated clinical records will monitor
compliance. Ped. Outreach
nurse provides monthly reports.
|
D1. Not yet implemented.
D2. Our Pediatric Nurse has made an aver-age of 30 home visits per
month in the contract period.
|
New
study shows home visits in first week reduces child abuse and increases
well-child compliance.
|
|
E. Improve parenting skills for high-risk families. (CHC)
|
E1. Provide 6-8 weeks of parent education for min. of 30 patient
families.
|
E1. Monitored and reported by Pediatric Outreach Nurse/Parent
Educator.
|
E1.
One class has been offered during the contract period. 6 successful completers.
|
2nd
class scheduled for next month.
|
III. Problem/Need: Children need prompt immunizations and comprehensive,
preventive
well-child care in the first two years of life. Research shows that prompt immunizations correlate to
better overall
health and child development.
|
Goals,
Objectives, BPHC Fund Source
|
Key
Action
Steps
|
Data
Source/
Evaluation
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Achieve 90% compliance by all target population patients for full
immunizations by age 2. (CHC)
|
A1. Continue computerized immunization tracking program.
A2. Enroll 200 new patients in program,
A3. Provide Pediatric Home Outreach or transportation assistance for
non-compliant patients.
|
A1. The Center
maintains a dedicated computer to track its pediatrics immunization.
This data is compared with rates from region's largest MA HMO.
|
A1. Computer tracking system was obsolete.
New system purchased in 1998. Immun. Tracking not yet implemented. Will be operational by 2001.
A2. New pediatric pat-ients receiving well child care &
immunizations:
A3. More than 30 home visits/mo. conducted.
|
Our
90% rate compares to 56% among all MA recipients enrolled in region's
largest MA HMO.
|
|
B. Provide compre-hensive well-child care for min. of 500 new
patients. (CHC)
|
B1. Enroll 200 new patients through CCN, pre-natal program, outreach,
and new site.
B2. Cover safety, nutrition, parenting, growth/devel., etc.
|
B1. New patients and WCC visits are monitored by new MIS.
|
B1. Well-child patients have increased from 156 in the entire
previous yr, to 203 in the 1st 7 mos. of this contract year.
|
On
course for a 123% increase in 1 year.
|
|
C. Reduce inciden-ces of lead poison scores >10 by 50%. (CHC)
|
C. Implement consistent lead testing and monitor follow-up.
|
C. Will be tracked by new MIS and automated clinical records.
|
C. Lead Screenings are routinely conducted ages 2-6, but no data
currently available (awaiting automated clin. Records)
|
|
IV. Problem/Need: Hypertension is a major health concern for adults in the
service population, especially minorities. Hypertension leads to Cardiopulmonary Disease, and must be
regularly
monitored. Dietary and exercise
behaviors must be consistently adhered to by patients.
|
Goals,
Objectives, BPHC Funding Source
|
Key
Action
Steps
|
Data
Source/
Evaluation
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Participate in research project of The Primary Care Institute to
reduce risk of heart disease through intensified care of hypertension. (CHC)
|
A1. Utilize HS Tracker to implement 3-mo. Follow-up calls for all
Hypertensive patients.
A2. Continuing in-service for all practitioners on longitudinal BP
management trends, home monitoring, medication subsidy &
transportation resources.
A3. Develop nurse-centered telephone BP management proto-cols to
reduce unnec. Visits & improve personalization of care.
A4. Make BP monitoring kits available for home use.
A5. Provide transportation assistance when needed.
A6. Assist patients in locating funding for needed medications.
|
A1. HS Tracker, Automated Medical Records.
A2. Primary Care Institute will document all interventions.
A3. PCI will document.
A4. Accounting system will document # of kits purchased.
A5. Accounting system.
|
A. Although the Center has not fully implemented the computer tracking of
this project, manual chart audits have continued. Data was collected by the Primary Care Institute
in January, 1999
but has not yet been analyzed. 379
patient charts were selected. Analysis
due in May, 2000. Expected
results: excellent
continuity of care here.
|
A
complete research study involving two other primary care sites is the
driving force for this project. 1992-97
data showed that the Center is more effective in providing care for
African-American males than other participants.
|
V. Problem/Need: Drug and alcohol addiction is a major health concern for
adults in the target population, contributing to mental health and physical
disorders, addicted (NICU) infants, and crime, imprisonment and other
deleterious social problems.
|
Goals,
Objectives, BPHC Funding Source
|
Key
Action
Steps
|
Data
Source/
Evaluation
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Help 70 addicted persons begin recovery.
(CHC)
|
A. Continue CRS Outreach Program.
|
CRS
Database
|
CRS
served 126 active clients in 1999-2000. 74% are not using drugs.
|
|
|
B. Help 100 recovering addicts remain continually free from
drugs/alcohol
|
B. Continue CRS Outreach Program.
|
CRS
Database
|
164
clients of this program are not using drugs (self-report) as of 7/1/00.
|
|
|
C. Help at least 1 recovering woman deliver a healthy baby.
|
C. Monitor women in CRS who become pregnant.
|
CRS
Database
|
No
pregnancies reported in current caseload.
|
|
|
D. Help 25+ recovering addicts secure housing, employment, and/or
family reconciliation.
|
D. Contrinue CRS Outreach Program.
|
CRS
Database
|
From
7/1/99 - 6/30/00, 25 clients were helped to secure housing; 22 were
helped to secure employment.
|
|
VII. The Homebound Elderly
are a grossly underserved population. By
providing regular nursing visits to high-risk Homebound Elderly, unnecessary
hospitalizations and ER visits can be significantly reduced.
|
Goals,
Objectives, BPHC Funding Source
|
Key
Action
Steps
|
Data
Source/
Evaluation
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Provide more than 2,500 visits to a minimum of 250 high-risk
homebound elderly patients.
|
A. Continue Homebound Elderly Outreach Program.
|
Now
being tracked in Practice Management System.
|
Provided
2,374 visits in calendar 1999 to 100 patients.
|
|
|
B. Prevent a minimum of 50 unnecessary hospitalizations.
|
B. Continue Homebound Elderly Outreach Program.
|
Will
be documented monthly in Homecare reports.
|
Documented
interventions that prevented 20 hospitalizations.
|
|
East
Liberty Family Health Care Center
BPHC
Section 330 Community Health Center "New Start" Program
Business
Plan
Note: Needs I-IV are addressed by the Center's
1996 Strategic Plan. Needs I-II,
V-VI are addressed by the Center's
1999 "SMART" Plan.
I. Problem/Need: The need for additional clinical
and administrative space, as
well as administrative and clinical staff to relieve overcrowding at East
Liberty Office and to reach out to more of the underserved and vulnerable in
Pittsburgh' East End.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Establish new office in Lincoln-Lemington.
|
A. Build/open 8-exam
rm.
Office.
|
N/A
|
Patient
volume in this office increased from 3,207 to 8,280 visits in past year.
|
This
new office has been effective in helping us increase access to care.
|
|
B. Renovate East Liberty Office.
|
B. Renovate offices for improved patient flow.
|
N/A
|
Renovations
completed 10/99 on schedule.
|
Added
1 Exam Rm, improved pat. flow.
|
|
C. Add staff to increase capacity to serve more underserved
patients.
|
C. Hire staff to operate two offices at full-capacity.
|
N/A
|
Full-staffing
capacity achieved 3/23/99.
|
Practitioner
volume is steadily rising.
|
II. Problem/Need: The need for a strong Administrative Infrastructure
to
undergird the clinical program of the Center
in the rapidly changing managed care environment.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Implement adequate financial staffing and internal controls to
comply with BPHC standards.
|
A. Hire Center's
first Controller and Billing Specialist.
|
N/A
|
New
Controller hired 7/00. Blg.
Spec. resign-ed 9/00. Exec.
Serv. Corps. consultant recomms. Outsourcing.
|
Exec.
Staff is reviewing outsourcing recommendation for decision by 01/01.
|
|
B. Implement new Management Information System with Automated
Clinical Records.
|
B1. Implement Billing/
Scheduling
7/1/98.
B2. Imp. Clin. Records Phase I on 6/1/99.
|
N/A
|
3
MDs began Auto. Clin. Rcds. on 6/00. Training for all others sched. for 10/00.
|
To
be phased in over next two years-very time-intensive. Next phase-in:
01/01/01.
|
Problem/Need: The need to respond in collaboration with other providers to
achieve enough scale to effectively serve our population in the State-mandated
Conversion of Medical Assistance to managed care.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Establish Integrated Delivery System with 11 other agencies to
represent >20,000
|
A. Form and launch Coordinated Care Network.
|
N/A
|
Now
includes 13 agcies, 5 PCPs, 3 FQHCs, 180+ programs. Implement-ing: 1.
Pre-preventive
primary care Program; 2. Educ./Outreach to agencies on MCOs. ->
|
3. Pharmacy for unins.; 4. Health
Ins. For uninsured funded by cost savings from reduced hosp. admits;
& 5. Blended care plan
to address 7 disease-spec. health disparities.
|
|
B. Participate in CCN to develop comprehensive network of care for
underserved.
|
A. Participate in all Board and Committees.
|
N/A
|
CCN
is developing its Pat. Eval., Referral, & Treatment System (PERTS)
information/referral system.
|
Pat.
Eval., Referral, Treatment System (PERTS) purchased, being adapted for
web-based access for all agencies.
|
IV. Problem/Need: In order to support its planned expansion to serve more
underserved
persons, the Center's
financial base must be expanded and diversified, moving away from reliance on
non-renewable (primarily local foundation) forms of support.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Launch 5-year Campaign to start-up new office, launch CCN.
|
A1. Hire full-time Dir. Of Development.
A2. Raise $5m in 5 yrs.
|
Contribution
Financial Reports (quarterly)
|
Dir.
of Dev. Hired 10/96. Campaign
reached $4.5m 7/00.
|
|
|
B. Increase charitable annual giving by $50,000/year.
|
B1. Hire Dir of Dev.
B2. Expand mailing list and regularize newsletters.
|
Contribution
Financial Reports (quarterly)
|
Dir.
of Dev. Hired 10/96. Goal met for 1997-1999.
|
|
|
C. Decrease reliance on non-renewable sources.
|
C1. Inc. revs from insurers & and hosps. By 10%/year.
C2. Establish Endowment
for permanent rev. stream.
C3. Apply for BPHC 330.
|
Contribution
Financial Reports (quarterly)
|
C1. Goal exceeded.
C2. Patient Care Endowment will pro-vide $80,000 this yr.
|
C3. Approved and funded: 3/1/00.
|
V. Problem/Need: The need to effectively reach out and communicate our
mission
to the underserved and unserved in our target area in order to attract new
patients to use the Center
for their primary care needs.
|
Goals,
Objectives,
asaBPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Implement Quarterly Health Newsletters to surrounding residents.
|
A1. Implement.
|
Outreach
Report to ED.
|
8,000+
newsletters mailed to pts. & neighbors: 9/99, 1/00, 5/00, 9/00.
|
Featured
new dental program, health choices.
|
|
B. Annual (at minimum) personal contact with >20
churches/community orgs.
|
A1. Implement
|
Outreach
Report to ED.
|
We
have changed this goal to cover phone or written contact and have met
it.
|
|
|
C. Conduct at least 6 health outreach/ education events each year.
|
A1. Implement
|
Outreach
Report to ED
|
Since
3/1, our CRNP has run or attended 10 health education events.
|
Hypertension,
Mammogrpahy, infant CPR, asthma, etc.
|
VI. Need/Problem: The need for the Center's
staff to systematically evaluate internal processes for continuous
improvement, to better serve patient needs.
|
Goals,
Objectives,
BPHC
Funding Source
|
Key
Action
Steps
|
Data
Source/
Eval.
Method
|
Progress/
Outcomes
|
Comments
|
|
A. Create "Performance Improvement Team" as on-going vehicle for
identification of systemic problems and proposals to correct.
|
A. Implement.
|
Quarterly
Reports from Committee to ED.
|
PIT
folded into new Qual. Assur. Committee. !st Mtg: 9/24/00.
To stress: credentialing & QA Risk Management. QA Plan being drafted.
|
Working
w/ R. Dovolosky & S. Little to achieve 50% compliance &
formalize existing QA practices.
|
|
B.
Improve patient flow/decrease patient waiting time.
|
A. Implement
|
Quarterly
Reports from Committee to ED.
|
2
of 3 proposals implemented, plus new phone system eliminated pt.
Complaints re delays.
|
QA
committee may re-implement pat. satis. Survey to confirm efficacy.
|
|
C. Explore telephone router as means of better screening incoming
calls.
|
A. Implement
|
Quarterly
Reports from Committee to ED.
|
Direct
voice mails to practitioners eliminated need for auto router.
|
Telephone
hold times of more than 1 min. virtually eliminated.
|
EXPLANATION
OF PROPOSED CHANGES IN THE CURRENT SECTION 330
HEALTH
CENTERS AUTHORITY
Background
In the 35 years since their creation, America's
Community Health Centers have proven their durability as a model health care
program and their resilience in adapting to a dramatically changed American
healthcare system while maintaining their original mission and purpose.
Health
centers were established to provide access to quality preventive and primary
health care for the medically underserved - including the millions of
Americans without health insurance, low income working families, members of
minority groups, rural residents, homeless persons, agricultural farmworkers,
and those living with HIV or with mental health needs. Since their inception, health centers have served
as a prototype for
effective public-private partnerships, demonstrating their ability to meet
pressing local health needs while being held accountable for meeting national
performance standards. The
success of the Health Centers program can be directly traced to the core
elements found in Section 330 of the Public Health Service Act, its
authorizing statute. These
elements stipulate that each federally-supported health center must:
- Be
located in, and serve, a community that is designated as "medically
underserved," thus ensuring the proper targeting of federal resources on
areas of greatest need;
- Make
its services available to all residents of the community, without regard
to ability to pay, and to make those services affordable by discounting
charges for otherwise uncovered care to low income families in accordance
with family income;
- Provide
comprehensive primary health care services, including preventive care
(such as regular check-ups and pap smears), care for illness or injury,
services which improve the accessibility of care (such as transportation),
and the effectiveness of care (such as health/nutrition education);
- Be
governed by a board of directors a majority of whose members are active,
registered patients of the health center, thus ensuring that the center is
responsive to the health care needs of the community it serves.
In 1996, the Congress
consolidated four separate targeted primary care programs (Migrant Health,
Health Care for the Homeless, Public Housing health centers, and Community
Health Centers) under a single authority, extending the consolidated program
for five years. The new authority
also included a limited new provision to fund health center-led networks and a
new federal loan guarantee program. The
consolidated Health Centers authority, at Section 330 of the Public Health
Service Act, expires on September 30, 2001, and therefore requires
reauthorization this year.
PROPOSED
CHANGES TO SECTION 330 HEALTH CENTERS AUTHORITY
- Extension/reauthorization
of Section 330 Health Centers authority for at least 5 years, at not less
than $1.344 billion for FY 2002 and "such sums" for all future
years
Explanation
President
Bush has publicly unveiled a multi-year plan to double the number of people
served by health centers. More
than 60 percent of Members of Congress have endorsed a similar plan. The Congress began that effort by
providing $1.169 billion for FY 2001
for Section 330, a $150 million (15 percent) increase from the previous year.
This year, a funding increase of at least $175 million will be
needed to sustain and continue that effort. Under this plan, more than 10 million Americans will gain
access to
health center services in thousands of communities across the country.
2. Restoration of facility construction, modernization, and
expansion as
allowable uses of funds (both Planning/Development and Operational grants)
Explanation
Many
health centers operate in facilities that desperately need renovation or
modernization. In some cases,
rapidly growing patient populations have strained the capacity of existing
facilities-these facilities must be expanded. Other facilities are old, or inadequate for the efficient
delivery of
primary health care-these facilities must be modernized or replaced. A recent survey of health centers
in 12 states found that almost
two-thirds of them currently need to upgrade, expand or replace their current
facilities. Moreover,
many needy communities are not yet served by health centers-new facilities
will have to be built (or existing facilities modernized, expanded or
replaced) in order to extend health center services there.
However,
most health centers have limited financial capacity to undertake needed
facility improvements, expansions or new site development. Because health centers serve a large and
growing uninsured patient
base, operating margins are slim to non-existent for most health centers.
That means that most health centers have only a very limited ability to
support loans for their facility needs, and thus must rely on grants and
charitable contributions. Yet,
because they serve low-income individuals who generally cannot contribute
significantly to capital campaigns, health centers have great difficulty
raising charitable contributions.
At
the same time, construction costs have soared in the strong economy. As a result, the gap between what
health centers can afford and the
cost of capital projects is growing. Restoring
the government's ability to make grants for capital projects is critical to
enabling health centers to maintain, modernize and expand their current
facilities - or to replace old facilities or build new ones - to meet the
growing demand for their safety net services.
3. Enhancement of current Loan Guarantee authority in Section 330 to
cover
facility loans
Explanation
Health
centers' capital needs could also be more successfully met by enhancing the
current federal Loan Guarantee authority in Section 330 -- which only permits
the issuance of loan guarantees for managed care-related purposes -- to
include loan guarantees for facility construction, modernization, and
expansion, and for acquisition of facilities and equipment. In 1997 and 1998, Congress earmarked, out of
appropriations made for
Section 330, a total of $14 million for loan guarantees to 330-funded health
centers, both for managed care purposes authorized under Section 330 and for
capital purposes as authorized under Title XVI of the PHS Act (although Title
XVI continues to exist in the PHS Act, Congress has not directly appropriated
funding for Title XVI programs in years). Enhancing the current Loan Guarantee authority to cover
facility loans
would be consistent with Congressional intent to provide capital loan
guarantees for health centers without having to appropriate funds against an
otherwise dormant legislative authority, and would also permit other
improvements to address shortcomings in current loan guarantee policy,
including:
Ø Allowing
the guarantee to cover more than 80% (and up to 100%) of the outstanding
principal amount would allow lenders to price the loans at significantly lower
interest rates by reducing the risk to them. Currently, OMB has determined that the federal loan
guarantee for
facilities can cover only 80% of the outstanding loan amount provided by a
lender. Financial experts have
stated clearly that partial guarantees are not sufficient to leverage capital
at below-market interest rates, because lenders still perceive significant
risk in these loans and fear that, in the event of default, they may not be
able to collect even a small amount of the unsecured debt they financed.
Ø Refinancing
of existing loans is currently not an eligible use for loan
guarantee funds. If the
refinancing results in significantly lower interest rates, the savings would
benefit both the health center and the government. In addition, some health centers that have
experienced financial
difficulties are not able to obtain loan renewals from lenders without
guarantees, severely limiting their use where they are most needed.
Ø Permitting
federal loan guarantees to be used with tax-exempt debt financing mechanisms
would allow health centers to access the lowest cost capital available
to nonprofit institutions, benefiting both health centers and the government.
Because the interest income from tax-exempt bonds is exempt from
federal (and sometimes state) taxation, investors require lower returns on
their investments than would otherwise be the case for taxable investments.
That tax-savings would translate into lower interest rates,
allowing health centers to invest more of their operating resources into
programs and services for vulnerable populations.
In
combination with the restored capital grant authority discussed above, a
revised loan guarantee program would be more effective in meeting the pressing
capital needs of health centers.
4. Clarification of funding authority for networks at least
majority
controlled and, as applicable, at least majority owned by health centers
funded under Section 330
Explanation
Health
centers currently collaborate with each other, and with other community
providers, in many different forms of networks and partnerships designed to
improve access to and quality of care for their patients, especially uninsured
patients. These include practice management
networks, designed to improve quality through shared expertise
(such as centralized pharmaceutical or laboratory services, clinical outcomes
management, or joint management/ administrative services), to lower costs
through shared services (such as unified financial or Management Information
systems, or joint purchasing of services or supplies), or to improve access
and availability of health care services provided by the health centers
participating in the network. Most
of these networks, once developed, need ongoing operational support to
continue and further enhance their benefits. However, current law
only authorizes support for the planning and development of managed care
networks and plans. Expanding
the types of health center-directed networks that can receive planning and
development support, and allowing limited operational support for networks
that are owned and/or controlled by Section 330-funded health centers, would
substantially aid in achieving the health centers' mission and objectives.
5. Restoration of proportional funding allocation requirement for
Community, Migrant, Homeless, and Public Housing Health Centers
Explanation
When
four separate health center programs (Community, Migrant, Homeless, and Public Housing) were
consolidated under a single Section 330 authority in 1996, the law included a
requirement for allocating funds appropriated under Section 330 for each of
the consolidated programs in accordance with the proportion of total funding
they each had received in FY 1996. Despite
the fact that this statutory funding allocation requirement expired in 1998,
BPHC has continued to adhere to the methodology in distributing overall Health
Centers funding among the Community, Migrant, Homeless, and Public Housing
health centers. Vulnerable populations have benefited from BPHC's actions, and would
be
best served by restoring the original funding allocation methodology to the
overall statute, thus ensuring the continued distribution of Section 330 funds
to key underserved populations such as farmworkers, homeless persons, and
public housing residents.
6. Clarification of eligible populations under Migrant and Homeless
Health
Center sub-authorities
Explanation
During
consolidation of the health center authorities in 1996, coverage for formerly
homeless individuals during the first 12 months following their transition to
permanent housing was inadvertently dropped. Also, current authority fails to
specify homeless youth as eligible for services, even though they remain a key
homeless population. In addition, current law fails to recognize as eligible
for services many farmworkers who, due to changes in agricultural employment,
migrate for employment purposes but remain in farm work all year. Clarifying the eligibility of
farmworkers employed on a year-round
basis, as well as homeless youth and formerly homeless persons following their
transition to permanent housing would ensure that the program remains
appropriately targeted to the most vulnerable populations.
7. Clarification on provision of required services
Explanation
Under
Section 330, all federally-supported health centers are required to provide or
arrange for certain key health and related services, including medical,
diagnostic lab and radiology, pharmaceutical, preventive dental, and patient
case management services. Centers
may also furnish additional services if needed by their patient populations,
if resources are available.
Despite
the statutory requirement, many health centers (especially newer centers and
those serving rural communities) have not been adequately funded to support
the provision of all required services. While
this disparity has been reduced somewhat in recent years and may eventually be
eliminated, and while the statutory requirement to provide comprehensive
services remains a vital part of the health center model, clarification is
needed to ensure that federally-supported health centers are expected "to
the maximum extent practicable" to provide all required services, subject to
available resources (both federal grant and other resources).
EXPLANATION
OF PROPOSED CHANGES IN THE
NATIONAL HEALTH SERVICE CORPS STATUTE
Background
The
National Health Service Corps (NHSC) plays a critical role in providing care
for underserved populations by placing clinicians in urban and rural
communities with severe shortages of health care providers. Currently 2500 NHSC clinicians, including
physicians, dentists, nurse
practitioners, physician assistants, nurse midwives, and behavioral health
professionals, provide health care services to 4.6 million Americans,
including 2.2 million Health Center patients.
While
the NHSC program has proven successful in addressing health professional
shortages in many areas, funding limitations have restricted the program's ability to meet its primary
goal. According to HHS, more than
12,000 physicians would be needed to place sufficient providers in all health
professions shortage areas (4 times the current number of NHSC providers), and
more than 20,000 would be needed to bring all areas of the country to the same
staffing ratios for providers that are used by both managed care organizations
and Health Centers (8 times the current number of NHSC providers). The NHSC also needs to be streamlined
to work more effectively with
safety net providers, including Health Centers, which share the goal of
improving health care access in underserved areas.
PROPOSED
CHANGES TO NATIONAL HEALTH SERVICE CORPS AUTHORITY
1.
Reauthorize the National Health Service Corps for five-years at not
less than $150 million for the first year and for such sums as are necessary
for each subsequent fiscal year.
Explanation
Although
the NHSC's most recent reauthorization was for a ten-year period, most parties
agree that five years is preferable this time. A five-year reauthorization demonstrates continued
support for the
purpose and role of the NHSC as a federal safety net program; provides for
continuity in the administration of the program; and also allows for a more
timely opportunity for Congress to review and make modifications in response
to changes in the health care environment. The NHSC also warrants a substantial funding increase to
address the
significant need in designated underserved areas for NHSC Scholarship and Loan
Repayment program recipients, and to support other critical activities such as
site development, evaluation, faculty and student placement, retention
incentives and research.
2. Automatically designate all Federally
Qualified Health Centers and
Federally Certified Rural Health Clinics that meet the accessibility and
affordability requirements (above) as Health Professional Shortage Area (HPSA)
facilities.
Explanation
The
NHSC and the Health Centers Programs are intended to address the same goal (to
meet the health care needs of underserved populations) and are administered by
the same federal agency, the Bureau of Primary Health Care. Requiring a health center to obtain a Health
Professional Shortage Area
(HPSA) designation, even though each health center already serves a "medically underserved area or
population" creates a bureaucratic
hurdle to placement of NHSC personnel at health centers. Providing automatic HPSA facility status to
health centers
and rural health clinics, thus making them eligible for placement of NHSC
personnel, will reduce bureaucratic barriers and allow coordinated use of
federal resource in meeting the health care needs of areas that lack
sufficient health care services.
3. Eliminate duplication of effort in the
placement of NHSC personnel.
Explanation
After
completing their taxpayer-funded medical education, many NHSC Scholars request
-- and HHS often approves -- a waiver of their NHSC service obligation if they
agree to establish a "private practice option (PPO)" in a designated HPSA.
In most such cases, the Scholar is free to practice in virtually any
HPSA (whereas those who fulfill their service obligation through assignment
are targeted to high-need HPSAs). Currently,
these "private practice option" clinicians are not subject to the
requirement that they open their practice to all in the community regardless
of ability to pay; and, in some cases, these NHSC-subsidized for-profit
practices have been found to resist caring for uninsured - and even
Medicaid-covered - patients, instead referring them to nearby health centers
and other local safety net providers. Congress
should remedy this by restricting PPO placements to HPSAs that are not
currently being served by a health center or rural health clinic, except where
the PPO clinician is placed at the center or clinic.
4. Ensure fairness in priority
consideration for NHSC placements.
Explanation
While
intended to ensure that all Corps placements were made in areas of highest
need, the current criteria used to determine whether a site is included on the
high priority placement list has actually had the effect of discriminating
against health centers and other similar entities, because it severely
restricts the Secretary's flexibility to consider certain factors as
indicators of need, including documented access barriers such as linguistic or
cultural isolation, transportation barriers, and other factors highly
correlated with underservice - such as large uninsured, elderly, disabled,
or minority populations. Thus, an
area or population distinguished by the above-noted characteristics, but with
a relatively low infant mortality rate or what appears to be an adequate
supply of health professionals, for example, would be penalized by being
deemed a low priority for the placement of a new NHSC assignee.
5. Establish due process rights in cases
of HPSA de-designations and
priority list development.
Explanation
Under
current law, the Secretary is required to notify interested organizations and
individuals in an area of that area's de-designation as a HPSA, but is not
required to follow the same procedure in the case of a population group's or
facility's de-designation. Furthermore,
while current law requires the Secretary to publish annually list of priority
placement sites for new NHSC assignments, it does not require notice to
entities that are not included on the list, nor does it provide any due
process rights to such entities to provide supplemental information or to file
an appeal of their exclusion. Such
due process rights are a central part of many other statutes, and should be
included in the NHSC law, particularly in view of the consequences of the loss
of HPSA designation or priority status to areas that had previously been
considered high-priority shortage areas.
6. Allow NHSC scholarship and loan
repayment program recipients to fulfill
their commitment on a part-time basis. This
option would only be available if such service is agreed to by 1) the
placement site or sites as well as the scholarship and loan repayment
recipients and 2) so long as the total obligation is fulfilled.
Explanation
Flexibility
should be provided to enable Scholarship or Loan Repayment program recipients
to complete their service obligation on a full-time or part-time basis, with
the approval of the placement site. Many
small rural communities may not have sufficient volume to support a full-time
health care practitioner. In
addition, some sites may not need particular types of providers on a full-time
basis. Flexibility should be
given to the Department to permit part-time service in meeting community
needs. In addition, some
practitioners may find part-time service more attractive, which in turn could
improve both recruitment and retention at these sites.
7. Include a specific allocation for site
development and community needs
assessment.
Explanation
The
NHSC was created to meet the needs of communities that lack access to health
care services. In many cases,
those shortage communities require physical, oral, and mental/behavioral
health care services. Over the
years, the NHSC has recognized that each community has unique health needs and
has placed a wide variety of health professionals in sites to meet those
needs. However, many believe that
the NHSC needs to dedicate additional resources to inform and educate
communities about the variety of placement opportunities provided by the NHSC,
and to assess the real health care needs of communities that are applying for
placement of personnel. In order
to ensure that communities receive the maximum benefit from the program, the
NHSC should allot adequate resources to inform communities of the variety of
health care resources available through the NHSC and how those resources can
best be used to meet the unique health needs of communities, in collaboration
with those communities and other health partners.
8. Assist communities and sites in
developing incentives to support the
retention of NHSC providers beyond their obligation.
Explanation
Many
current and former NHSC recipients have expressed concerns about professional
isolation and burnout during their term of obligated service. While most initially declare their intent
to remain after completing
their obligation, many change their minds by the time their assignments are
completed. In many communities,
the NHSC recipient may be the only health care professional. As such, they are "on" 24 hours
per day, 7 days per week.
Providing scheduled breaks for professional development or
personal time will increase the likelihood that recipients will remain in
these communities beyond the period of their assignment. Examples of incentives might include support
for locum tenens,
mini-sabbaticals, continuing professional education, and increased practice
management technical assistance for current scholarship and loan repayment
recipients.
9. Eliminate the community cost-sharing
provision (Section 334 of the
Public Health Service Act).
Explanation
Section
334 of the Public Health Service Act ("Cost Sharing") requires that
an entity to which a member of the NHSC is assigned must reimburse the Federal
government for the cost of that NHSC member. In practice, this requirement is waived in almost all
cases.
In 1998, the cost-sharing requirement was waived in at least 95% of
cases and the cost of collecting the remaining 5% of payments exceeded the
funds received. This provision
should be eliminated because it creates an undue burden on communities (which
are economically unstable by definition) in seeking an NHSC clinician, and it
poses an unnecessary administrative burden on the NHSC. Clearly, these dollars could be better used in
providing access to
care. This action is consistent
with the spirit of the Paperwork Reduction Act and will facilitate increased
usage of NHSC' clinicians by underserved communities.
10. Require all NHSC Scholarship and Loan Repayment
recipients, as well as
all NHSC placement sites, to (1) serve all residents regardless of ability to
pay (2) bill and collect from third party payers for care furnished to covered
individuals and (3) discount normal charges for out-of pocket costs based on
ability to pay.
Explanation
Section
334 (repealed above) included language requiring that Corps personnel
".to the maximum extent feasible, provide.services.to all individuals
in, or served by, such HPSA regardless of their ability to pay for
services.." These provisions need to be retained elsewhere in the NHSC
statute and to be clarified to reinforce the principle that a vital purpose of
the NHSC is to reduce access barriers for everyone living in communities
lacking health professionals, regardless of their income or ability to pay for
services. In addition, language
is needed to require DHHS to monitor this requirement to determine whether
Corps personnel and their sites are actually meeting these requirements and to
enforce compliance.
Related
Recommendations:
1. Exclude from Federal income, FICA, and
self-employment taxation
tuition, fees and related educational expenses to individuals participating in
the NHSC Scholarship, Loan Repayment, Community Scholarship and State Loan
Repayment program (group with other retention provisions).
Although this falls under the
jurisdiction of other Congressional Committees, and must therefore be moved
through separate legislation, all parties agree with the NHSC and the NHSC
Advisory Council that taxing students adversely affects the financial
incentive to participate in the NHSC and provide health care services in
underserved communities, many of which are frontier communities.
Printer
Friendly
Comment
On This Page
Related
Documents
|