Thank you, Mr. Chairman, for allowing me the
opportunity to testify. My name is Gordon Hills and I am a member of Keep
America Connected. Keep America Connected, formed in February, 1997, is a
partnership between consumer organizations, labor, and local phone companies.
This partnership represents older Americans, people with disabilities, rural and
inner city residents, people of color, and low-income citizens. Keep America
Connected works to achieve affordable access to modern telecommunications
services by all consumers. A major tenet of the organization is to ensure that
regulatory changes guiding the transition to a competitive market also preserve
affordability and accessibility.
We appreciate your conducting this vital hearing
because our serviced populations will be the beneficiaries of your legislation.
I joined Keep America Connected because I wanted
to make a difference and empower many in our community that are disenfranchised.
I serve on the Keep America Connected Board of Directors and on the Technology
Committee for the National Association of Community Action Agencies or NACCAA.
Keep America Connected was begun in 1997 to
provide a new voice for consumers in the telecommunications arena.
Traditionally, organizations that claim to speak for consumers on these issues
seemed to have on one main concern: low rates.
Naturally, we do not disagree that consumers
should pay only just and reasonable rates. However, we believe that this is not
the only interest that consumers have with respect to telecommunications. It is
equally important that consumers have the option to choose these services. As
the current focus on the digital divide demonstrates, without this legislation
it is likely that some parts of this country will not see these benefits for
some time to come.
The goal of Keep America Connected is to make
sure that we all have access to the wonders of modern telecommunications and
that policy makers remember that consumers have more than one issue, rates, that
they are concerned with. I think that my own experience illustrates the need for
this focus.
The Community Action Agencies with which I work
were established under the Johnson administration to help fight the war on
poverty. These agencies operate in 96% of the nation's counties
supporting a wide range of programs. These agencies perform services for more
than 34.5 million people who are living in poverty in the United States.
Programs include referrals, emergency services, education, and family
development, to name a few.
One of my major responsibilities is developing a
program that will support more than 900 community action agencies upgrade their
technology capabilities. This includes equipping low-income clients with
technical skills and facilitating high-speed Internet access. In short, NACCAA
shares Keep America Connected's commitment to bring affordable broadband
services to all Americans.
NACAA's Board of Directors has approved a
strategic plan that will better enable the organization to bring technology to
all of its member organizations. This will be a daunting task. We are
confronted with traditional and non-traditional problems associated with the
Digital Divide.
While building up the technology in the
individual agencies, we are focused on providing cutting edge training to pre-schoolers,
troubled teens, and the elderly. With the help of broadband technology, we
intend to use video and audio streaming to augment our education programs.
Broadband access will allow the use of streaming video and audio in teaching and
training modules. However, with more than 60 percent of CAA's located in
rural areas, the only hope of high speed access will be for Congress to allow
Incumbent Local Exchange Carriers to build out networks.
Finally, the work performed by CAA's generates
a vast amount of data that is shared between organizations. Because we do
not have significant resources, we will need to depend more on high-speed
Internet access as the conduit for data sharing and transfer. Data relief will
allow the incumbent local exchange carriers to provide high speed access to
members of Keep America Connected, thereby allowing our individual organizations
to provide our services in an efficient and affordable manner.
For all of the stakeholder groups that I've
mentioned, affordable access to high-speed telecommunications -- broadband
access -- brings the promise of the Information Age closer to reality.
Access to broadband means very different things
to different groups, but the needs and interests of various stakeholders are not
mutually exclusive. They share common concerns of economic development and
quality-of-life issues. The wide range of benefit for the whole is very great.
For example, for consumers, data relief leads to
reduced costs, greater availability and choice of high-speed Internet service
through increased competition. For small businesses, greater broadband promotes
business development and economic equality. Greater deployment of broadband will
allow smaller businesses to compete with larger ones. For those living in rural
areas, social applications, which includes telemedicine and distance learning,
help to bridge the distance of geography. For minorities, increased broadband
access helps to level the playing field in the New Economy - this means
greater educational and economic opportunities. For individuals with
disabilities broadband provides an increase in independent living.
It is our belief that the real benefits of
competition will not be delivered until it reaches all classes of consumers.
Consumers need more choices in local and long distance providers, not the
'cherry-picking' marketing strategies currently driving competition. America
cannot and should not be divided into a society of the information haves and
have-nots. Predictable, sufficient supports are needed to make sure the
availability of affordable, universal telephone service.
From my work at the community level I can clearly
see the promise that the Internet can bring to consumers. While it can
help our centers to manage information, it can also provide the members of these
communities with the latest online applications in education, medicine,
e-commerce and many other areas. But none of this will be possible without
an acceleration of broadband deployment.
We strongly support the Internet Freedom and
Broadband Deployment Act of 2001. It is an important step to achieve a more
rapid deployment of broadband technology to all consumers. The bill meets the
test of a common sense, pro-consumer approach to do two things:
First, it eliminates unnecessary government
restrictions on who can offer data services, providing additional consumer
choice and benefiting all.
Second, it proposes to eliminate regulations that
have discouraged deployment of advanced services to consumers.
We feel that the Tauzin Dingell bill is an
essential element in eliminating the digital divide and we urge the Congress to
enact it quickly. Those Americans stuck in the digital divide have already lost
too much time.